IT Operations Coordinator

2 days ago


Butterworth, Penang, Malaysia flexHR Full time

We are seeking an experienced IT Operations Coordinator to join our IT department at flexHR. As a key member of our team, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities:
  • Deploy service releases, patches, requests, and customizations.
  • Compile documentation related to support calls, resolutions, and follow-ups with users.
  • Conduct application training for internal & external users.
  • Develop and implement process improvements to enhance IT operations.
Requirements:
  • Degree certificate required.
  • Fresh graduates welcome to apply.
  • Proficient in Mandarin (spoken and written).
  • Basic knowledge of SQL an added advantage.
  • Able to troubleshoot and diagnose problems.
  • Excellent communication skills.
  • Knowledge of commonly used concepts, practices, and procedures within IT.
  • Ability to work independently and as part of a team.
  • Flexibility required, occasional evening and weekend work may be necessary.
Benefits:
  • Medical and hospitalization reimbursement.
  • Fixed hybrid work arrangement.
  • EPF / SOCSO / PCB benefits.
  • Training provided.
  • Company trip.


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