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Technical Specialist

1 week ago

Bayan Lepas, Penang, Malaysia Biomed Global Full time
Clinical Specialist Job Summary

We are seeking a highly skilled Clinical Specialist to join our team at Biomed Global. The successful candidate will be responsible for providing technical support to customers and ensuring they receive high-quality service.

Main Responsibilities
  • Manage customer inquiries and provide technical support to resolve issues
  • Conduct instrument installation or refresher training for customers
  • Plan, organize, and conduct courses/seminars/workshops on products for customers
  • Collaborate with sales representatives to meet demonstration commitments
  • Provide regular feedback and reports on market and competitive situations
  • Prepare weekly activities report to the Supervisor when required
  • Comply with ISO quality management system requirements
Requirements
  • Bachelor's degree (Master's degree is a plus) in Biomedical Sciences or Medical Laboratory Technology
  • Minimum of 1-2 years of working experience in application support field, clinical laboratory, or related
  • Effective communication skills to articulate technical information clearly
  • Responsible, independent, well-organized, and a good team member