Store Leadership Position
2 weeks ago
About This Role:
We are seeking an experienced and skilled retail store manager to lead our team in Malaysia. As a store manager at Pasona Malaysia, you will be responsible for overseeing the daily operations of our store, ensuring that it runs smoothly and efficiently.
Responsibilities:
- Daily Operations: Manage the opening and closing of the store, ensuring that all necessary tasks are completed on time.
- Maintenance and Repairs: Oversee the maintenance and repairs of karaoke equipment and sound systems, ensuring that they are in good working condition.
- Customer Service: Handle customer inquiries, reservations, and complaints in a professional and courteous manner.
- Schedule Management: Create and manage staff schedules to ensure proper staffing levels, balancing workloads and breaks.
- Staff Development: Train and supervise staff to maintain high standards of customer service, providing feedback and coaching as needed.
- Sales and Revenue: Monitor daily sales and develop strategies to increase revenue, identifying opportunities for growth and improvement.
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