Luxury Sales and Customer Experience Expert

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full time

A dynamic opportunity awaits a skilled sales professional at Link Compliance to join the TRX Luxury Sales team in an esteemed luxury jewelry store. With a strong focus on delivering exceptional customer service, this role promises to bring out the best in each associate.

Key Responsibilities:

  • Pursue every sales opportunity with unwavering dedication and enthusiasm.
  • Provide top-notch customer care, addressing client needs with empathy and finesse.
  • Ensure seamless execution of all sales and operations procedures, aligning with Company policies and directives.
  • Conduct daily stock takes and review sales reports to drive informed decision-making.
  • Foster a collaborative environment by respecting, supporting, and working efficiently with colleagues.
  • Assist in planning events, activities, and visual merchandising initiatives with the marketing team.
  • Promote CRM activities to enhance customer engagement.
  • Maintain impeccable boutique conditions, prioritizing cleanliness, safety, and security.

Requirements:

  • A minimum of 2 years' experience in retail operations, preferably within the jewelry or high-end luxury retail sector, with a successful track record.
  • Sales-driven mentality with a proven ability to deliver results.
  • Exceptional customer service skills, with a genuine passion for building strong relationships.
  • Excellent communication and interpersonal skills, facilitating effective teamwork.
  • A self-motivated individual with a positive attitude, creative problem-solving skills, and a commitment to excellence.
  • Unwavering integrity, guided by strong ethics and values.
  • A team player with a 'can-do' approach, always willing to lend support.

What We Offer:

  • An estimated annual salary of $70,000-$90,000, commensurate with experience and qualifications.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career growth.

About Us:

Link Compliance is a respected leader in the luxury goods industry, committed to providing exceptional customer experiences and fostering a culture of excellence. Join our team and become part of a dynamic community that values innovation, collaboration, and continuous improvement.



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