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IT Business Analyst

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full time

Job Summary

Miki Travel Asia is seeking a skilled IT Business Analyst to support our business growth through the delivery of high-quality business analysis services. As a key member of our Global IT team, you will work closely with cross-functional teams to identify and prioritize business needs.

Key Responsibilities:

  • Work with various departments to gather and document business requirements.
  • Translate business requirements into detailed system requirements and technical design specifications.
  • Investigate, model, define, refine, and document required business processes.
  • Conduct demand analysis for services and ensure necessary investments are made to deliver required services.

Requirements:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Minimum 3 years of experience in business analysis or a related experience.
  • Business Analysis work at Tour Operator Industry (or Travel Industry) is a plus.
  • Working under the Scrum or Prince 2 Project management framework is a plus.
  • Proficiency in data analysis tools and techniques, advanced knowledge of Google Workspace / Office 365.
  • Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.