Customer Service Associate
1 week ago
We're seeking a skilled Customer Service Specialist to join our team at Bybit. As a key member of our customer support group, you will be responsible for delivering exceptional service experiences to our users.
Key Responsibilities:- Process new email cases efficiently and effectively.
- Answer inquiries related to event duration, registration conditions, task completion requirements, and reward distribution timelines.
- Follow established resolution plans, document cases, and escalate when necessary.
- Respond to emergency situations, document cases, and escalate as needed.
- Correct auto-tagging errors and assign cases to the appropriate division.
- Possess strong comprehension and interpersonal skills with the ability to work independently.
- Communicate effectively in English (written and spoken), with Mandarin being an added advantage.
- Utilize organizational, coordination, and project management abilities to meet deadlines.
- Foster a culture of strong work ethics and adhere to company policies and procedures.
- Possess proficiency in Sprinklr is a plus.
- Bilingual speakers are welcome to apply.
As a Contract employee, you will be working on a flexible schedule, with the opportunity to grow and develop your skills in a dynamic environment.
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Customer Service Associate
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full timeAt CIMB, we are seeking a highly skilled Customer Service Associate to facilitate account opening and ensure seamless customer experiences. As a key member of our team, you will be responsible for the fulfillment of required documentation within internal and external customers.Key ResponsibilitiesProvide exceptional customer service to ensure satisfaction...
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Luxury Customer Service Associate
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Christian Dior Couture Full timeWelcome to Christian Dior CoutureWe are a world-renowned luxury fashion brand, committed to delivering exceptional customer service and creating unforgettable experiences for our clients.Job Title: Luxury Customer Service AssociateThis is a unique opportunity to join our dynamic team and contribute to our mission of delivering exceptional customer service...
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Senior Customer Service Associate
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia RADEX MARKETS Full timeSenior Customer Service Associate - OvernightWe are looking for a Senior Customer Service Associate to join our team in an overnight position.This role involves providing senior-level customer service and support to our clients through various communication channels, including live chats, emails, and phone calls.You will be responsible for handling complex...
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Customer Service and Sales Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AECO Technologies (M) Sdn Bhd Full timeJob SummaryWe are seeking a highly motivated and results-driven individual to join our team as a Customer Service and Sales Associate at our Garmin Outlet in 1 UTAMA Shopping Centre.In this role, you will be responsible for providing exceptional customer service, promoting company products, and driving sales growth. You will interact with customers, answer...
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Customer Service Associate
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Jobstreet Malaysia Full timeJobstreet Malaysia is hiring an experienced Customer Service Associate - Sales Promoter. As a senior sales promoter, you will be accountable for delivering exceptional customer experiences, handling weekly reports, and managing administrative tasks.This role requires a deep understanding of fashion and a passion for providing outstanding customer service....
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Service Delivery Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeService Delivery AssociateWe are recruiting a Service Delivery Associate to join our team at Zurich 56 Company Ltd. This role focuses on delivering exceptional customer experiences by handling customer inquiries and requests in a professional manner.Main Responsibilities:Manage and meet productivity, efficiency, and quality performance metrics.Provide...
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Associate, Customer Acquisition
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full timeJob Title: Associate, Customer AcquisitionJob Description:The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or...
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Associate, Customer Acquisition
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full timeApply NowJob Title:Associate, Customer AcquisitionJob DescriptionThe Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or...
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HR Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Brandme Associate Full timeAt Brandme, we are passionate about events and take each one personally. We pride ourselves on delivering a first-class service, exceeding client expectations. Our in-house event specialists, experience, and dedication enable us to create successful and memorable events, providing customized support tailored to our client's needs and budgets.Role...
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Customer Service Team Coordinator
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full timeRole Overview:The Customer Service Team Coordinator is a key role in our Call Center Operations team. You will be responsible for coordinating and managing the daily activities of our call center associates, ensuring they meet performance metrics and provide excellent customer service.Key Responsibilities:Coordinate and manage the daily activities of call...
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Customer Experience Associate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob Description:The Customer Experience Associate plays a pivotal role in ensuring that customers receive exceptional service across all channels. This individual is responsible for handling inbound or outbound telephone calls, live-chats, emails, or social media inquiries related to customer concerns or complaints about Prudential's products and...
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Customer Experience Associate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Watson's Personal Care Stores Full timeJob Responsibilities:We are looking for a friendly and approachable Customer Experience Associate to join our team at Watsons Malaysia. As a Customer Experience Associate, you will be responsible for creating memorable customer experiences, addressing customer complaints, and resolving issues efficiently.Your key responsibilities will include:Responding to...
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Customer Service Associate
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Operations Executive. In this role, you will be responsible for engaging with walk-in customers, providing exceptional service, and recommending our products and services.Key ResponsibilitiesProvide superior customer service to walk-in customers and...
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Customer Service Associate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ingredion Full timeJob Summary">The Customer Service Specialist role at Ingredion involves handling all local customer service activities and processes for food customers. The successful candidate will be responsible for ensuring seamless delivery of our products to clients in the region.">Main Responsibilities:">">Fully responsible for customer service function, including...
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Customer Service Associate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeAt Hyatt Hotels Corporation, we're always looking for talented individuals to join our team. As a Guest Service Officer in the Restaurant Reservations Centre, you'll play a key role in delivering exceptional customer experiences.Job SummaryThis is an exciting opportunity to work with us and contribute to the smooth operation of our department. Your primary...
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Sales and Customer Service Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AECO Technologies (M) Full timeSales Associate Position at Garmin OutletWe are seeking a skilled and motivated individual to join our sales team as a Sales Associate. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service.Able to converse in basic English and Bahasa MalaysiaPreferably with sales experience (1-2 years working...
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Customer Service Associate
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Great Leo Medic Sdn Bhd Full timeWhat We Offer:As a valued member of our team, you will receive a competitive salary and benefits package. You will also have opportunities for career growth and development. The role involves working closely with the sales team to promote products and provide excellent customer service. A basic understanding of pharmacy operations and customer service...
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Service Delivery Associate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MHC Asia Group Full timeMHC Asia Group seeks a Service Delivery Associate to join our team. In this role, you will be responsible for delivering exceptional customer service by attending to customer enquiries and addressing their uncertainties.Your key responsibilities will include responding to customer emails and phone calls, managing feedback and complaints, and performing...
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Customer Service Associate
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia iFAST Global Bank Limited Full timeLearn about the role of a Customer Service Executive at iFAST Global Bank Limited and contribute to delivering exceptional client experiences.About the RoleThis position involves interacting with customers in a contact center setting, addressing their inquiries and resolving issues effectively.Key ResponsibilitiesPromote positive customer relationships by...
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Customer Service and Sales Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeWe are seeking a talented Customer Service and Sales Representative to join our team at AEON Credit Service (M) Berhad. In this role, you will be responsible for providing exceptional customer service and sales support.About the RoleTo deliver outstanding customer service, resolving queries and issues promptly and professionally.To promote and sell loan and...