Current jobs related to Customer Service Associate - Kuala Lumpur, Kuala Lumpur - Hong Leong Bank

  • Customer Service Associate

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SLS Bearings (Malaysia) Sdn Bhd Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at SLS Bearings (Malaysia) Sdn Bhd. As a key member of our customer service team, you will play a crucial role in ensuring exceptional customer satisfaction and experience.The ideal candidate should possess excellent communication skills,...

  • Customer Support Associate

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tribe Business Services Sdn Bhd Full time

    Job OverviewTribe Business Services Sdn Bhd is a leading organization in the industry, and we are currently seeking a skilled Customer Support Associate to join our team.The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide top-notch service to our customers.

  • Customer Service Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Jobstreet Malaysia Full time

    Jobstreet Malaysia is hiring an experienced Customer Service Associate - Sales Promoter. As a senior sales promoter, you will be accountable for delivering exceptional customer experiences, handling weekly reports, and managing administrative tasks.This role requires a deep understanding of fashion and a passion for providing outstanding customer service....

  • Service Delivery Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    Service Delivery AssociateWe are recruiting a Service Delivery Associate to join our team at Zurich 56 Company Ltd. This role focuses on delivering exceptional customer experiences by handling customer inquiries and requests in a professional manner.Main Responsibilities:Manage and meet productivity, efficiency, and quality performance metrics.Provide...

  • Customer Service and Logistics Associate

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Xcenda Full time

    Xcenda strives to create a positive work environment where our employees feel valued and supported.BenefitsWe offer a comprehensive benefits package that includes health insurance, retirement savings plan, paid time off, and more.Responsibilities:Professionally answer emails directed to the Customer Service DepartmentCreate new shipment orders for both...

  • Service Excellence Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for multitasking and working under pressure?About Hiredly XWe are a dynamic and rapidly growing company that provides cutting-edge customer service solutions to various industries.The JobAs a Service Excellence Associate, you will play a crucial role in ensuring that...

  • HR Manager

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Brandme Associate Full time

    At Brandme, we are passionate about events and take each one personally. We pride ourselves on delivering a first-class service, exceeding client expectations. Our in-house event specialists, experience, and dedication enable us to create successful and memorable events, providing customized support tailored to our client's needs and budgets.Role...

  • Associate, Customer Acquisition

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Job Title: Associate, Customer AcquisitionJob Description:The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or...

  • Associate, Customer Acquisition

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Apply NowJob Title:Associate, Customer AcquisitionJob DescriptionThe Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or...

  • Business Services Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BSI Full time

    ResponsibilitiesThis Business Services Associate role involves collaborating with the Financial Accounting team to ensure customer receipts and vendor payments are allocated accurately in SAP.You will also participate in continuous improvement projects to enhance process efficiency and effectiveness.Strong analytical skills and knowledge of SAP and PO...

  • Customer Experience Associate

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full time

    Company Overview">We are ASTRO Holdings Behad, a leading entertainment company in Malaysia.We strive to provide innovative solutions and services to our customers.Job Description">The Customer Experience Associate will be responsible for resolving customer incidents and inquiries via the Sooka platform.The role requires effective communication and...

  • Customer Service Representative

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

    About the RoleThis is an exciting opportunity to join AEON Credit Service (M) Berhad as a Direct Sales Executive. The ideal candidate will be responsible for promoting Credit Cards & Aeon Member Plus Card products to customers, ensuring all applications are properly reviewed and submitted for approval, developing innovative strategies to increase sales,...

  • Service Delivery Associate

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full time

    Job SummaryThe Service Delivery Associate is responsible for delivering exceptional customer service and support to our commercial clients.This role involves handling incoming customer calls and emails, resolving issues promptly and efficiently, and ensuring customer satisfaction.Key Responsibilities:To answer incoming customer calls and emails by responding...

  • Customer Service Representative

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

    Job DescriptionThis Business Development Associate will play a key role in driving growth and profitability for assigned products through strategic selection, pricing, negotiation, sales, retention, and quality service.Key ResponsibilitiesManage daily work processes of designated territories to achieve operational and strategic objectives.Analyze customer...

  • Support Services Associate

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Roundtable on Sustainable Palm Oil (RSPO) Full time

    Support Services Associate PositionWe are seeking a qualified Support Services Associate to join our team at the Roundtable on Sustainable Palm Oil (RSPO). This role will provide administrative support in the RSPO Secretariat office in Kuala Lumpur and oversee the efficient operation of other offices.DutiesImplement and maintain health and safety policies...

  • Customer Service Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ingredion Full time

    Job Summary">The Customer Service Specialist role at Ingredion involves handling all local customer service activities and processes for food customers. The successful candidate will be responsible for ensuring seamless delivery of our products to clients in the region.">Main Responsibilities:">">Fully responsible for customer service function, including...

  • Service Delivery Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MHC Asia Group Full time

    MHC Asia Group seeks a Service Delivery Associate to join our team. In this role, you will be responsible for delivering exceptional customer service by attending to customer enquiries and addressing their uncertainties.Your key responsibilities will include responding to customer emails and phone calls, managing feedback and complaints, and performing...

  • Customer Service Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Leo Medic Sdn Bhd Full time

    What We Offer:As a valued member of our team, you will receive a competitive salary and benefits package. You will also have opportunities for career growth and development. The role involves working closely with the sales team to promote products and provide excellent customer service. A basic understanding of pharmacy operations and customer service...

  • Support Services Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full time

    In this role, you will be responsible for handling customer inquiries related to products, technologies, and services. As a Customer Service Specialist, your primary goal is to provide accurate and timely responses to customer queries.Duties and Responsibilities:Resolve customer concerns efficiently through inbound calls, chat, and email tickets.Deliver...

  • Customer Service Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Company Overview:">At Kapas Living, we pride ourselves on delivering outstanding customer service and top-quality products to our valued customers. Our goal is to create a welcoming atmosphere that makes our customers feel at home.Job Description:">As a Retail Assistant, you will be responsible for assisting customers, processing sales transactions, and...

Customer Service Associate

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Branch Operations Executive. In this role, you will be responsible for engaging with walk-in customers, providing exceptional service, and recommending our products and services.

Key Responsibilities

  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT scores and Mystery Shopping Results;

  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross-selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;

  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/cross-selling;

  • Assist in calling up customers for service/sales interactions;

  • Carry out Branch RCSA through sample checking and effective rectification as applicable;

  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;

  • Over-ride transactions as per Bank defined transaction limits;

  • Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);

  • Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;

  • Observe and comply with the Bank's Code of Conduct & Ethics;