IT Director for Endpoint Architecture and IT Asset Management

2 weeks ago


Subang Jaya, Selangor, Malaysia Western Digital Full time
Job Summary

We are seeking an experienced IT Director to lead our endpoint architecture and IT asset management efforts within a global enterprise. The ideal candidate will have a strong background in strategic IT leadership, team management, and technology oversight.

Key Responsibilities
  • Strategic Leadership: Develop and execute IT strategies that align with corporate goals and objectives.
  • Team Management: Lead and manage a team of IT professionals to ensure peak performance and strategic alignment with business objectives.
  • Technology Oversight: Manage IT systems and infrastructure, prioritizing security, reliability, and scalability.
  • Endpoint Architecture: Administer a global environment of Windows/Mac endpoints, driving automation, shift-left, and self-service initiatives.
  • IT Asset Management: Govern the IT asset management lifecycle, focusing on cost savings, compliance, and transparency.
  • Telecom Expense Management: Strategically manage telecommunications spending to optimize investment and support evolving business communication needs.
  • Operational Excellence: Ensure the provision of top-tier IT support across all locations, focusing on system functionality and enhancing user experience through proactive service management.
Qualifications
  • Leadership Skills: Proven ability to inspire and lead teams in a dynamic and changing business environment.
  • Communication: Exceptional communication and interpersonal skills, essential for engaging with diverse stakeholders and leading cross-functional teams.
  • Technical Proficiency: Expertise in SCCM/Intune and JAMF within a global enterprise, familiarity with current IT trends, such as cloud technologies and cybersecurity tools.
  • IT Asset Management: Extensive expertise in managing the lifecycle of IT assets, from acquisition to disposal.
  • Process Mastery: Deep understanding of ITIL/ITSM frameworks, with practical experience in applying these processes to real-world business challenges.
  • Analytical Thinking: Strong analytical skills with a proven track record in using data to inform decisions and drive business improvements.
  • Organizational Skills: Outstanding ability to plan, organize, and prioritize work effectively, even under tight deadlines.
  • Innovation: A strong proponent of continuous improvement, leveraging innovative solutions to enhance business operations and IT services.
Experience
  • Strategic IT Leadership: At least 10 years of progressive leadership in IT, demonstrating tangible contributions to business strategy and operational efficiency.
  • Team and Culture Development: Proven experience in managing diverse teams and cultivating a culture that supports growth, inclusivity, and collaboration.
  • Technical and Budget Management: Hands-on experience with technical projects and financial acumen in managing IT budgets.
  • Serviceability Mindset: Implemented operational best practices and continuous service management improvement.
Education
  • Required: Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field.
  • Preferred: Master's degree in a related field.
  • Certifications: ITIL Foundation required; advanced certifications in project management (PMP), cybersecurity (CISSP), or process improvement (Six Sigma) highly regarded.


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