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Senior Team Lead

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full time
Job Description

We are seeking a highly skilled Custody Operations Lead to join our team. As a key member of our operations team, you will be responsible for managing reconciliations and processing positions related to Corporate Action events.

Responsibilities

  • Manage reconciliations and processing positions related to Corporate Action events
  • Revise communications and notifications for Corporate Action or Proxy events
  • Supervise a small team consisting of support staff
  • Delegate and supervise straightforward tasks
  • Recommend personnel actions such as hiring, discipline, performance evaluations, promotion, compensation adjustments and termination
  • Create and monitor appropriate metrics for the team managed
  • Supervise overall operating efficiency
  • Apply working knowledge of technical and professional principles and concepts and in-depth knowledge of team objectives
  • Supervise the quality and service of self and others; network/navigate within the organization to troubleshoot escalated issues and bring appropriate closure
  • Identify opportunities for implementation process improvements, service or technology enhancements, and control deficiencies
  • Train staff on new procedures or technology enhancements
  • Create, develop and maintain business relationships
  • Find opportunities to reduce expenses
  • Make evaluative judgments to solve problems based on analysis of factual information
  • Exchange ideas and information in a concise and logical manner with tact and sensitivity to audience diversity
  • May act as backup for manager and perform other duties as assigned
  • Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

About Us

Citibank (Switzerland) AG is a leading global bank with a strong presence in Asia. We offer a range of financial products and services to individuals, businesses, and institutions.