Product Director

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full time
Company Overview

Nirvana Asia is revolutionizing wealth management to make investing simple, transparent, and accessible. Our vision is to redefine how people interact with their wealth.

Job Description

We are seeking a skilled Product Director to lead our deposit, transfer, and withdrawal experiences. As a key member of our team, you will be responsible for driving innovation to deliver seamless, secure, and delightful journeys for clients across multiple regions.

Your primary focus will be on transforming StashAway's payment systems and customer-facing experience, ensuring scalable solutions for deposits, transfers, and withdrawals. You will collaborate closely with engineers, designers, and department stakeholders to transform technical possibilities into impactful client solutions.

Key Responsibilities
  • Own the end-to-end strategy for payments at scale, ensuring seamless, secure, and scalable solutions.
  • Redefine client journeys by designing and launching innovative experiences that make complex financial processes intuitive and rewarding.
  • Bridge business and technology by collaborating with cross-functional teams to drive product development and implementation.
  • Align product strategy with diverse client needs across multiple geographies, ensuring exceptional value delivery everywhere we operate.
  • Mentor junior product managers, living our core values and setting examples for other team members.

Requirements

To succeed in this role, you will need to have:
  • Prior experience in payments, preferably with expertise in banking integrations or similar areas.
  • A proven track record as an experienced leader, with 7+ years in product management.
  • Exceptional communication skills, able to bridge technical and non-technical audiences.
  • Collaborative and resilient, with a passion for exploring emerging technologies and leveraging them to exceed customer expectations.
  • Comfortable with ambiguity, breaking down complex problems, and rallying teams around clear priorities and outcomes.
  • A deep interest in wealth management and investing, driving your commitment to improving client experiences.
  • Proven mentorship and management skills, having successfully coached or managed product managers.

What Success Looks Like

As a successful Product Director, you will be measured by your ability to:
  • Drive customer satisfaction by preventing and reducing deposit, transfer, and withdrawal-related issues.
  • Deliver commercial success by increasing payment success rates and reducing operational costs.
  • Improve operational efficiency, aiming to reduce processing time and achieve error-free transactions.
  • Strategically impact the business by delivering product initiatives aligned with business objectives, driving measurable impact on user engagement and revenue.

Employee Benefits

We offer a comprehensive package, including:
  • A competitive total compensation package.
  • Comprehensive insurance coverage.
  • A management fee discount on asset management fees when investing with StashAway.

Flexible Work Arrangements and Policies

We believe in work-life balance, offering:
  • Unlimited paid annual leave, allowing you to take the time you need off.
  • A personal work equipment budget, ensuring you have the best tools for your job.

Learning and Development Opportunities

We invest in your growth, providing an annual Learning and Development budget to help you continuously learn and develop professionally.

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