Technical Support Professional
7 days ago
At Cegal Group AS, we're passionate about technology and dedicated to creating a work culture that's inclusive, supportive, and encourages collaboration.
We're problem solvers who make the complicated easy to understand, turning complexity into digital success stories.
Job Description- Key Responsibilities:
- Provide technical expertise and operational support across multiple customer environments.
- Manage and troubleshoot Microsoft 365, Windows/Linux, SCCM, Intune, Citrix, Azure, and print services based on expertise.
- Collaborate with customers, vendors, and internal teams to ensure seamless IT service delivery.
- Implement and maintain security best practices across IT environments.
- Support cloud and hybrid IT environments, ensuring efficiency, reliability, and security.
- Bachelor's Degree: In IT, Computer Science, or a related field (relevant work experience may compensate for the lack of a degree).
- Proven Experience: In IT operations, infrastructure, or enterprise support.
- Technical Expertise: Hands-on experience with one or more: O365, SCCM, Intune, Windows/Linux, Print, Citrix, Azure, or application support.
- Languages: Fluent in English, both written and spoken.
- Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102), Azure Administrator Associate, or similar are a plus but not required.
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