Performance Director

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia JustMarkets Full time
About the Role

We are seeking a highly skilled Performance Director to join our team at JustMarkets. As a key member of our Business Development Department, you will play a crucial role in managing our Customer Relationship Management (CRM) system and ensuring the efficient assignment and unassignment of leads, clients, and partners to relevant employees.

The ideal candidate will have a strong understanding of CRM functionalities and best practices, with experience working with CRM Dynamics 365 or similar platforms. You will also be responsible for developing and implementing CRM processes and procedures that align with company objectives and industry standards.

Main Responsibilities
  1. CRM System Management: Oversee the CRM system, ensuring accurate assignment and unassignment of leads, clients, and partners to relevant team members.
  2. Process Development: Develop and implement CRM processes and procedures that align with company objectives and industry best practices.
  3. Reporting and Analytics: Generate regular reports and provide analytics on the performance of the Business Development Department, including lead generation, trading volume generated, conversion rates, and client/partner retention.


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