Global Assurance Program Manager

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Full time
Job Description

The Technical Management Specialist will play a critical role in maintaining a robust Assurance Program that aligns with the global Zurich Framework. This position ensures the program meets the needs of all stakeholders, including customers, regulators, shareholders, and internal executives, while providing confidence in underwriting decisions and fostering continuous improvement.

Key Responsibilities:

  1. Framework Alignment: Ensure the Assurance Program adheres to the global Framework's principles and minimum requirements, providing a solid foundation for stakeholder satisfaction.
  2. Stakeholder Engagement: Address the needs of various stakeholders such as customers, regulators, shareholders, legal entities, Business Unit Underwriting, and the Country CEO, demonstrating effective communication and collaboration skills.
  3. Underwriter Support: Provide assurance that underwriters understand exposures and make informed decisions for sustainable results, driving business growth and profitability.
  4. Risk Mitigation: Identify and mitigate underwriting-related risks effectively, minimizing potential losses and ensuring the program remains relevant to the business and its structure.
  5. Knowledge Enhancement: Enhance the knowledge, technical skills, and capabilities of underwriters, promoting a culture of continuous learning and development.
  6. Continuous Improvement: Drive initiatives within the Assurance Program to improve processes, systems, and tools, ensuring the program remains efficient and effective.
  7. Adaptation and Innovation: Ensure the program remains adaptable to changing business needs, incorporating available tools like TUR, Spot Check, and MPR to achieve desired outcomes.
  8. CRO Collaboration: Incorporate input from the local Chief Risk Officer (CRO) into the program, fostering a collaborative environment and ensuring risk management strategies are aligned with business objectives.
  9. Service Procurement: Oversee services procured outside the country, such as Cat Risk Insights (CRI) and Flood Average Annual Loss (AAL) Calculator, ensuring compliance with regulatory requirements and organizational policies.

Qualifications:

  1. Prior experience in underwriting or risk management is essential.
  2. A strong understanding of assurance frameworks and principles is required.
  3. Excellent stakeholder management skills are necessary for success in this role.
  4. Ability to identify and mitigate risks effectively is crucial.
  5. Strong analytical and problem-solving skills are required to drive business growth and profitability.
  6. Commitment to continuous improvement and development is essential for career advancement.


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