Infrastructure Operations Technician

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Doherty Full time

About the Job
We're seeking a motivated and detail-oriented individual to join our Technical Operations Team in Kuala Lumpur, Malaysia. This role involves supporting our primarily London-based customers by dealing with service tickets from various sources at any time of day. The ideal candidate will have at least 3 years of experience in a service desk role and a strong working knowledge of Microsoft Windows Server and Desktop operating systems.

The successful candidate will work closely with our colleagues in London and other locations to provide high-quality support to our diverse range of clients on a 24/7 basis. They will also be responsible for supporting multiple technologies, including Wintel, AD, Cloud (Azure/O365), Networking, end-user support, and security-related incidents.



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