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Modest Fashion Customer Support Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia TudungPeople Full time
About the Position

TudungPeople is a pioneering hijab brand that makes high-quality, comfortable, and stylish headscarves for women. We are seeking an experienced Customer Service Executive to join our team and provide exceptional customer experience.

Key Responsibilities:
  • Addressing customer concerns and resolving disputes in a professional and friendly manner.
  • Receiving and responding to customer inquiries via email, social media, and phone.
  • Assisting customers with product information, guidance, and support.
  • Providing clear instructions to resolve issues and ensuring customer satisfaction.
Requirements:
  • Excellent communication and problem-solving skills.
  • Experience in customer service and admin data.
  • High school diploma or equivalent.
What We Offer:
  • A dynamic and young team with a welcoming environment.
  • Flexible working hours and overtime pay.
  • A range of benefits, including medical insurance and travel claims.
  • The opportunity to work with a growing brand and contribute to its success.