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Food Service Director

1 week ago

Shah Alam, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time

Restaurant Food Service Director Job Summary:

We are seeking a skilled and experienced Restaurant Manager/Assistant Restaurant Manager to join our team at A&W (Malaysia) Sdn Bhd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our staff are motivated and well-trained.

Key Responsibilities:

  • Team Management: Lead and motivate your team to achieve sales targets and maintain high levels of customer satisfaction.
  • Operations: Ensure that all restaurant operations run smoothly, including inventory management, stock control, and equipment maintenance.
  • Staff Development: Provide guidance and training to your team members to enhance their skills and knowledge.
  • Customer Service: Foster a positive and welcoming atmosphere, ensuring that every guest feels valued and appreciated.
  • Safety and Security: Maintain a clean and safe environment, adhering to health and safety regulations.

Requirements:

  • Minimum 2 years of relevant experience in QSR and in a supervisory role.
  • Fresh graduates welcome to apply for Manager-in-Training (MIT) role.
  • Computer knowledge in Microsoft Office.
  • Problem-solving skills and result-oriented.
  • Able to multitask and thrive in a fast-paced environment.
  • Positive attitude and commitment to customer satisfaction.
  • Good communication skills and ability to deal with all levels of people.
  • Matured and shows good leadership skills.
  • Responsible, trustworthy, and high integrity.
  • Willing to work on shift rotation, weekends, and public holidays.
  • Min SPM qualification; fresh graduates welcomed to apply.
  • Friendly & Customer-focus mindset - making every guest feel valued and appreciated.