Customer Experience Director

About the JobWe are looking for a highly motivated and experienced professional to join our APAC Customer Success team as a Director of Customer Experience. In this role, you will be responsible for leading the development and implementation of strategies to drive customer satisfaction, retention, and overall success.The successful candidate will oversee the...

Candidate ProfileWe are looking for a Customer Experience Director to lead our Customer Service Ops team. The ideal candidate will have a proven track record of driving business growth through exceptional customer service and operational efficiency, as well as developing and implementing strategies to enhance chatbot functionality and effectiveness.Key...

Revolutionize the future of education and transform lives as a Customer Experience Director at Crimson Global Academy.We are a rapidly growing, global EdTech startup with 28 markets across the globe. Our technology platform connects students with tutors/mentors to achieve admission and scholarships to top universities or their dream career pathways.The main...

Innovative Healthcare SolutionsA forward-thinking Life Insurer seeks a skilled Assistant Director, Connected Care - Healthcare Specialist to join their team.In this role, you will be responsible for enhancing collaborative care models through innovation in healthcare delivery, patient experience, and integration of clinical processes and digital health. This...

About UsWe are OKX, a leading crypto exchange that provides safe and reliable services to our users.We are part of OKG, a group that brings the value of blockchain to users worldwide through our products, including OKX Wallet and OKLink.We are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done.Job PositionThis role involves...

Tata Consultancy Services is looking for a Director of Customer Advocacy to champion the customer experience.This leader will be responsible for ensuring customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Main Responsibilities:Voice of the Customer: The Director of...

Our TeamWe are a dynamic and diverse team of professionals who are passionate about making a difference in our industry. Our team is dedicated to delivering exceptional results and exceeding customer expectations.We value innovation, collaboration, and continuous learning, and we are committed to creating a workplace culture that is inclusive, respectful,...

About Zeal Holdings Limited">We are a leading FinTech organisation offering a range of innovative products and services. With a strong presence in Southeast Asia, we are committed to delivering exceptional customer experiences and driving business growth.Our Mission">We strive to provide seamless customer experiences by leveraging cutting-edge technology and...

Job OverviewThe Senior Manager, Customer Experience is responsible for leading a high-performing team to enhance customer satisfaction and streamline customer interactions. This role involves driving key initiatives, managing day-to-day operations of e-commerce platforms, and collaborating with various departments to improve customer journeys and operational...

Hextech Vision Sdn Bhd is seeking a skilled professional to serve as a Customer Success Executive, driving customer success and growth through exceptional customer support and relationship building.About the RoleJob Summary: Serve as a key point of contact for customer inquiries and issues, improving the overall customer experience.Main...

We are seeking an experienced professional to fill the position of INDONESIA MARKET REPRESENTATIVE. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences in the Indonesia market.Your primary responsibilities will include:Representing Zeal Holdings Limited in the Indonesia market, promoting our...

Job Title: Director of Employee ExperienceCognizant is seeking an experienced Director of Employee Experience to join its team. As a senior HR professional, you will provide guidance, insights, and solutions across the HR agenda.The role involves developing and deploying HR programs and processes in alignment with organizational goals, industry best...

We are seeking a Brand Experience Director to lead our marketing efforts. As a key member of the team, you will be responsible for developing and implementing brand strategies to engage our target audience.Responsibilities:Develop and implement brand strategies to achieve marketing objectives.Collaborate with cross-functional teams to ensure seamless...

Leader in a Fast-Paced EnvironmentThe ideal candidate will have at least 2 years of experience in a supervisory role within the QSR industry.Fresh graduates can consider applying for the Manager-in-Training program, which offers opportunities for professional growth.Candidates must be proficient in Microsoft Office.We seek individuals who can think...

About Us:A&W (Malaysia) Sdn Bhd values our customers and strives to provide exceptional dining experiences. We seek a Restaurant Manager/Asst Restaurant Manager who shares this vision.Job Requirements:Degree or Diploma in any discipline.Strong leadership skills with a passion for fostering a positive team environment.

About the RoleWe are seeking an experienced leader to join our team as a Store Manager. The successful candidate will have a proven track record in retail management and a passion for delivering exceptional customer experiences.Responsibilities:Oversee store operations, including stock management, inventory control, and staff supervisionIdentify and develop...

The RoleThis is an exciting opportunity for a highly skilled and motivated individual to join our team as a Head, Digital Product and Channel. As the custodian and business owner for all digital platforms under the Community Banking division, you will be responsible for defining and maintaining the digital product roadmap, managing product configurations,...

Key Responsibilities:As the Chief Customer Officer – APAC, you will be responsible for the following key responsibilities:Regional Commercial Leadership: Drive quota targets primarily through upsells and cross-sells to existing customers.Accountability: Accountability for Year-over-Year topline growth for the assigned portfolio of existing Regional...

Job SummaryWe are seeking a seasoned Customer Relations Director to join our team at JAC Recruitment. As a key member of our organization, you will be responsible for leading the CR Team and overseeing smooth operations. This is an excellent opportunity to leverage your expertise in customer service, relationship-building, and leadership to drive business...

Your Key ResponsibilitiesVision and Strategy: Define and communicate the Simplify WDI strategy and roadmaps to drive standardization, build robust foundations of the new Order to Finance domain, and make decisions to meet program milestones together.Collaborate and Connect: Serve as a critical liaison between business stakeholders and cross-functional...