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Customer Experience Director
1 week ago
- The ideal candidate will have at least 2 years of experience in a supervisory role within the QSR industry.
- Fresh graduates can consider applying for the Manager-in-Training program, which offers opportunities for professional growth.
- Candidates must be proficient in Microsoft Office.
- We seek individuals who can think critically, drive results, and manage multiple tasks efficiently in a fast-paced environment.
- The successful candidate should possess a positive attitude, be committed to customer satisfaction, and have effective communication skills.
- Candidates must demonstrate leadership skills, be reliable, trustworthy, and uphold high standards of integrity.
- Team members are required to work flexible hours, including weekends and public holidays.
- A minimum of SPM qualification is required; however, fresh graduates are encouraged to apply.
- The ideal candidate should have a customer-focused approach, striving to create a positive experience for every guest.
- Eligible employees receive EPF and SOCSO benefits.
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