Customer Experience Officer
3 days ago
As the Chief Customer Officer – APAC, you will be responsible for the following key responsibilities:
- Regional Commercial Leadership: Drive quota targets primarily through upsells and cross-sells to existing customers.
- Accountability: Accountability for Year-over-Year topline growth for the assigned portfolio of existing Regional Strategic Accounts.
- Relationship Management: Establish CxO and Director-level connections with every Strategic Account.
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Customer Experience Analyst
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full timeLocation:Kuala Lumpur, MYCustomer Experience Analyst - ARO Customer CareLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is...
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Customer Experience Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Experian Asia Pacific Full timeCareer OpportunityWe are seeking a skilled Customer Service Executive to join our team at Experian Asia Pacific. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and ensuring high levels of customer satisfaction.Key ResponsibilitiesProvide timely and accurate delivery of daily customer...
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Guest Experience Officer
9 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeWe are looking for a Guest Experience Officer to join our team at Grand Hyatt Kuala Lumpur. As a key member of the Restaurant Reservations Centre (RRC), you will be responsible for providing exceptional service to our guests.Job SummaryYou will contribute to the smooth operation of the RRC by providing timely and accurate information to guests. You will also...
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Customer Experience Lead
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full timeThe role:Comfort Works is looking for a passionate and experienced Customer Experience Manager to lead and elevate the customer journey across all touchpoints. You will oversee the customer service team, develop and execute customer experience strategies, and ensure high-quality service delivery that aligns with Comfort Works' values and goals.Key...
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Manager of Customer Experience
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Worldline Full timeAt Worldline, we're revolutionizing the way the world pays and gets paid. Our innovative solutions power the growth of millions of businesses worldwide.The OpportunityWe're seeking a highly skilled Customer Service Manager to join our team in Malaysia, working under the guidance of our Senior Customer Service Manager. This role involves delivering...
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Lead - Customer Experience
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full timeSutherland is seeking an organized and goal-oriented person to join us as a Lead - Customer Experience. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionSutherland is seeking an attentive and...
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Lead - Customer Experience
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full timeCompany Description:Sutherland is seeking an organized and goal-oriented person to join us as a Lead - Customer Experience. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:Sutherland is seeking...
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Lead - Customer Experience
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full timeCompany DescriptionSutherland is seeking an organized and goal-oriented person to join us as a Lead - Customer Experience. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionSutherland is seeking an...
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Customer Experience Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Worldline Full timeWorldline: A Pioneer in Payments TechnologyWe are shaping the future of commerce by providing innovative payment solutions that empower businesses and individuals worldwide. As a leading player in the industry, we strive to deliver exceptional customer experiences through our cutting-edge technology and dedication to excellence.The OpportunityWe are seeking...
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Customer Experience Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Castlery Pte Ltd Full timeCompany OverviewCastlery Pte Ltd is a rapidly growing, vertically integrated furniture brand founded in 2013. Our headquarters are in Singapore, with offices across the United States, Australia, China, and Malaysia.We prioritize a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.
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Customer Experience Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia A&W (Malaysia) Sdn Bhd Full timeLeader in a Fast-Paced EnvironmentThe ideal candidate will have at least 2 years of experience in a supervisory role within the QSR industry.Fresh graduates can consider applying for the Manager-in-Training program, which offers opportunities for professional growth.Candidates must be proficient in Microsoft Office.We seek individuals who can think...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Castlery Full timeCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...
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Customer Experience Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeAxi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading...
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Customer Experience Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Isentia Full timeCustomer Experience Specialists work as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin & Relevance Support to both clients and AMT, which can include: working on client briefs, building search queries in Legacy, iSAMS, or Pulsar Platforms, investigating issues...
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Customer Experience Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Isentia Full timeIsentia Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCustomer Experience SpecialistCustomer Experience Specialists work as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin & Relevance Support to both clients and AMT, which can include: working on client...
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Customer Experience Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full timeCompany DescriptionAt SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.By joining us, you'll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK...
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Customer Care Officer
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full timeAbout the job Customer Care Officer (Kuala Lumpur, Malaysia)Job SummaryWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence...
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Customer Experience Strategist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full timeCompany OverviewThe CMA CGM Group is a global leader in shipping and logistics, serving over 420 ports worldwide. With its subsidiary CEVA Logistics and air freight division CMA CGM AIR CARGO, the company innovates to offer customers a complete range of new shipping, land, air, and logistics solutions.Committed to the energy transition, the CMA CGM Group...
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Chief Customer Success Officer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tata Consultancy Services Full timeTata Consultancy Services seeks a Chief Customer Success Officer to oversee the delivery of exceptional customer experiences.This individual will be responsible for ensuring customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Key Areas of Responsibility:Voice of the...
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Global Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full timeFunctional Skills and KnowledgeDemonstrate basic knowledge in customer service principles and practices, including CRM, SAP, and call center/customer service environments.Proven ability in multi-tasking and prioritizing workload, with high attention to detail, follow-through, and accuracy.Proficient in office productivity tools, such as Excel, Word, and...