Customer Experience Operations Manager

About the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...

Job SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...

Job Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations Kuala Lumpur City. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.Key Responsibilities:Deliver...

BID Operations is a dynamic and forward-thinking company that offers an exciting opportunity for a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.We are seeking a...

Operational Support RoleBID Operations is seeking an Operational Support Expert to join our team in Kuala Lumpur, Malaysia. As an Operational Support Expert, you will be responsible for providing operational support to our clients.Key ResponsibilitiesProvide operational support to clients via live chat, email, and telephone.Collaborate with internal teams to...

We are seeking a talented Customer Service Representative to join BID Operations' dynamic team. As a key member of our customer-facing unit, you will be responsible for delivering exceptional service to our clients through various communication channels.Key Responsibilities:Providing timely and effective responses to client inquiries via live chat, email,...

How You'll Make a Difference:As a Team Management Professional, you will have the opportunity to make a significant impact on our team's performance and customer satisfaction.You will be responsible for:Leading and motivating a high-performing team to deliver outstanding customer experiences.Developing and implementing effective training programs to enhance...

At Worldline, we're revolutionizing the way the world pays and gets paid. Our innovative solutions power the growth of millions of businesses worldwide.The OpportunityWe're seeking a highly skilled Customer Service Manager to join our team in Malaysia, working under the guidance of our Senior Customer Service Manager. This role involves delivering...

Rapidly Process and Decompose IdeasWe are seeking a highly analytical and structured individual with experience in managing projects and motivating teams/individuals. In this role, you will work closely with the Director of Product and Chief Innovation Officer to rapidly process and decompose ideas into solutions.You will collaborate with cross-functional...

We are seeking a highly experienced professional to join our team as Head of Customer Experience and Operations. As a key member of our organization, you will be responsible for leading the Customer Retention & Excellence and Customer Solutions team, ensuring effective management of certificate servicing and project delivery.About UsPrudential Hong Kong...

**Requirements:10+ years of experience in operations management, preferably in e-commerce, fintech, or financial services.Strong background in customer service, collections, risk management, and compliance (KYC, AML, fraud prevention).Proven ability to lead diverse teams, drive automation, and implement process improvements.Data-driven mindset with expertise...

BID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)The Customer Excellence Manager will report to the Associate Director of Excellence – Customer Experience & Quality Assurance, supporting and overseeing operational quality assurance and customer experience initiatives across business units globally. The role is...

We help businesses improve performance by delivering next-generation customer experience.About Our Job:We oversee work groups, assign tasks, and monitor attendance to ensure productivity.We maintain accurate metrics to gauge individual and team performance.We gather customer feedback from various sources to identify areas for improvement.We analyze customer...

Worldline: A Pioneer in Payments TechnologyWe are shaping the future of commerce by providing innovative payment solutions that empower businesses and individuals worldwide. As a leading player in the industry, we strive to deliver exceptional customer experiences through our cutting-edge technology and dedication to excellence.The OpportunityWe are seeking...

Businesslist is seeking an experienced Customer Experience Manager SEA to oversee the implementation of global and regional marketing campaigns, ensuring brand consistency and strong consumer engagement. The ideal candidate will have a deep understanding of retail operations, including improving customer experience and driving operational efficiency.About...

Job Summary:We are seeking an experienced Support Desk Professional to join our team at BID Operations Kuala Lumpur City. The successful candidate will be responsible for providing exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.Key Responsibilities:Client Engagement: Engage with...

About UsWe are Hong Leong Bank, a leading financial institution in Malaysia committed to delivering exceptional customer experiences and driving financial inclusion. Our Digital-at-the-Core ethos guides our comprehensive financial services, earning us industry recognition and accolades for our innovative approach in making banking simpler and more effortless...