Director Customer Experience Operations

Candidate ProfileWe are looking for a Customer Experience Director to lead our Customer Service Ops team. The ideal candidate will have a proven track record of driving business growth through exceptional customer service and operational efficiency, as well as developing and implementing strategies to enhance chatbot functionality and effectiveness.Key...

About the JobWe are looking for a highly motivated and experienced professional to join our APAC Customer Success team as a Director of Customer Experience. In this role, you will be responsible for leading the development and implementation of strategies to drive customer satisfaction, retention, and overall success.The successful candidate will oversee the...

Rapidly Process and Decompose IdeasWe are seeking a highly analytical and structured individual with experience in managing projects and motivating teams/individuals. In this role, you will work closely with the Director of Product and Chief Innovation Officer to rapidly process and decompose ideas into solutions.You will collaborate with cross-functional...

Director of Customer Experience, Herbalife InternationalWe are seeking an experienced and customer-focused professional to join our team as Director of Customer Experience. The successful candidate will be responsible for developing and implementing customer experience strategies to drive business growth and improve customer satisfaction.This role requires...

Job OverviewThe Senior Manager, Customer Experience is responsible for leading a high-performing team to enhance customer satisfaction and streamline customer interactions. This role involves driving key initiatives, managing day-to-day operations of e-commerce platforms, and collaborating with various departments to improve customer journeys and operational...

Mranti is seeking an Operations Director to lead our project delivery operations. As an Operations Director, you will be responsible for developing and implementing strategies to improve project delivery efficiency, effectiveness, and quality.Key ResponsibilitiesDevelop and implement operational strategies to improve project deliveryLead cross-functional...

Operational Support RoleBID Operations is seeking an Operational Support Expert to join our team in Kuala Lumpur, Malaysia. As an Operational Support Expert, you will be responsible for providing operational support to our clients.Key ResponsibilitiesProvide operational support to clients via live chat, email, and telephone.Collaborate with internal teams to...

About the Role: As a Manager at Apple Retail, you will lead, coach, and develop a team who delivers exceptional customer experiences. You will prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities.Job Responsibilities: You will be responsible for driving key...

About the RoleWe are seeking an experienced leader to join our team as a Store Manager. The successful candidate will have a proven track record in retail management and a passion for delivering exceptional customer experiences.Responsibilities:Oversee store operations, including stock management, inventory control, and staff supervisionIdentify and develop...

Tata Consultancy Services is looking for a Director of Customer Advocacy to champion the customer experience.This leader will be responsible for ensuring customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Main Responsibilities:Voice of the Customer: The Director of...

We are seeking a talented Customer Service Representative to join BID Operations' dynamic team. As a key member of our customer-facing unit, you will be responsible for delivering exceptional service to our clients through various communication channels.Key Responsibilities:Providing timely and effective responses to client inquiries via live chat, email,...

About the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...

BID Operations is a dynamic and forward-thinking company that offers an exciting opportunity for a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.We are seeking a...

Job SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...

Job Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations Kuala Lumpur City. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.Key Responsibilities:Deliver...

Our TeamWe are a dynamic and diverse team of professionals who are passionate about making a difference in our industry. Our team is dedicated to delivering exceptional results and exceeding customer expectations.We value innovation, collaboration, and continuous learning, and we are committed to creating a workplace culture that is inclusive, respectful,...

Job SummaryThis senior role involves leading the customer service operations team and managing the end-to-end customer order fulfilment process to deliver high levels of customer satisfaction.Main ResponsibilitiesOversee the customer service operations team and lead them in their day-to-day functions.Manage the order execution operations from sales contract...

At Chanel, Inc., we are seeking a Client Experience Director to lead and inspire a team who are dedicated to creating experiences with our clients.About the Role:This is an exciting opportunity for a professional with a keen sense of business acumen to lead a scaled team and achieve sales targets while supporting performance of individuals to meet key...

About Zeal Holdings Limited">We are a leading FinTech organisation offering a range of innovative products and services. With a strong presence in Southeast Asia, we are committed to delivering exceptional customer experiences and driving business growth.Our Mission">We strive to provide seamless customer experiences by leveraging cutting-edge technology and...

At Hyatt Centric City Centre Kuala Lumpur, we pride ourselves on delivering exceptional guest experiences and outstanding culinary offerings.About Our TeamWe are passionate about creating memorable moments for our guests, and we're looking for talented professionals to join our team.As a key member of our Food and Beverage team, you will play a vital role in...