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Client Support Associate

1 week ago

Petaling Jaya, Selangor, Malaysia UpgrowthHR Full time
Job Overview:
The Customer Care Executive role at UpgrowthHR involves providing comprehensive administrative and coordination support to our property management team. This includes coordinating with other departments to ensure smooth operations within the property management division.

Responsibilities:
- Provide customer care and support to tenants regarding booking, contract, check-in, and check-out processes
- Offer coordination support to our maintenance division, including scheduling meetings with tenants and acquiring owner confirmation for maintenance services
- Facilitate effective communication and cooperation between departments to ensure smooth operations and excellent service delivery

Qualifications:
- SPM qualification or equivalent
- 1-2 years of experience in customer relationship management is an advantage
- Proficiency in Chinese is a plus

About UpgrowthHR:
We strive to create a positive and inclusive work environment where our employees can grow and thrive.