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Banking Security Expert
1 week ago
This role offers an exciting opportunity to join our dynamic team and contribute to the development and delivery of new services.
Job Description
Fraud Risk Management is responsible for developing and maintaining policies and controls to prevent, monitor, detect and investigate fraud related matters.
Your Key Responsibilities
- Analyze unusual online banking activities to prevent and detect fraudulent transactions.
- Review high volume transactions data to identify potential fraudulent transactions and its root cause.
- Manage fraud alerts and execute swift actions to mitigate losses.
- Contact customer by calls or trigger notifications to alert suspicious transaction.
- Manage customer's expectation and provide scam advisory.
- Closely liaison with enforcement agencies to provide case support.
- Support ad-hoc projects within the Business Unit on anti-scams efforts.
- Identify opportunities to improve processes and mitigate evolving scam trends.
- Collaborate with cross-functional teams to provide insight on trending scams and recommendations.