Service Desk Analyst for IT Infrastructure and Applications

Datacom Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaService Desk AnalystGet AI-powered advice on this job and more exclusive features.Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global...

Service Desk AnalystDepartment: IS - Service DeliveryEmployment Type: Permanent - Full TimeLocation: Malaysia/Kuala LumpurReporting To: Service Desk Team LeaderCompensation: RM4,500 - RM6,500 / monthDescriptionWe're currently looking for a Service Desk Analyst to join our team.The Service Desk Analyst is the first line of support for Glory and the service...

The Help Desk Analyst Lead role at Miki Travel Asia is responsible for leading a team of help desk analysts in providing technical support to customers.Key Responsibilities:Lead a team of help desk analysts in providing technical support to customers.Develop and implement training programs for help desk analysts.Collaborate with internal teams to resolve...

About Us">Datacom is a leading professional IT services company with a strong presence in Australasia. With a global workforce of over 6,200 people, the company delivers expert solutions in data centers, IT services, software engineering, and application management.We pride ourselves on our commitment to diversity, equity, and inclusion, ensuring that our...

Service Desk Team MemberWe are looking for a highly motivated and skilled individual to join our Service Desk team as a Service Desk Analyst. In this role, you will be responsible for providing technical support to users via phone and chat, as well as dispatching tickets and ensuring that calls are recorded and solutions communicated.As a Service Desk...

We are looking for a talented Service Desk Analyst to join our dynamic team at Glory Ltd.About the TeamOur team is committed to delivering exceptional support to our employees and stakeholders.The Service Desk Analyst will play a critical role in ensuring that our technology infrastructure is running smoothly and that our employees receive timely and...

Averis WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia1 day ago Be among the first 25 applicantsAct as the frontline, single point of contact with user for desktops, common off-the-shelf desktop applications, infrastructure services (servers, e-mail, file systems, network), SAP Applications and other services.Responsible for day to day...

LPS Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJoin or sign in to find your next jobJoin to apply for the Service Desk Analyst role at LPSWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of...

Getronics Federal Territory of Kuala Lumpur, MalaysiaL1 - SERVICE DESK ANALYSTAccountabilities for L1 Service Desk Analyst:Answers calls within stated time guidelines.Analyses and interprets client inquiries to ascertain and solve issues.Provides accurate and creative solutions to client problems meeting all pre-defined quality measurements.Escalates calls...

This is both a highly technical and user-facing role and you will be performing duties that align with 1st-2nd Line Support functions.Specific Role ResponsibilitiesProviding high quality and timely First Line Support to users through our Helpdesk SoftwareDesktop Deployment Services (preferably Intune/Autopilot)Azure and on Prem Active Directory Users &...

This is both a highly technical and user-facing role and you will be performing duties that align with 1st-2nd Line Support functions.Specific Role ResponsibilitiesProviding high quality and timely First Line Support to users through our Helpdesk SoftwareDesktop Deployment Services (preferably Intune/Autopilot)Azure and on Prem Active Directory Users &...

Glory Ltd. is seeking a highly motivated and organized Service Desk Analyst to join our team.Key ResponsibilitiesIncident Management: Log, prioritize, and assign incidents to ensure timely resolution and minimize downtime.Service Request Fulfillment: Manage service requests, including joining, moving, and leaving processes, while maintaining regulatory...

We are seeking a highly skilled Service Desk Analyst to join our team at Genpact. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and support.Main ResponsibilitiesRespond to customer inquiries by providing diagnostic and technical assistance on various platforms and systems supported by us.Coordinate and...

Join us in this role where you'll handle IT support via telephone & remote tools and support users through our chat portal and service management system. You'll be part of a work rotation scheme and switch between phone support, chat, dispatch, and follow-up time regarding ongoing cases. Our support setup is based on the "First time right" principle, which...

Join us in this role where you'll handle IT support via telephone & remote tools and support users through our chat portal and service management system. You'll be part of a work rotation scheme and switch between phone support, chat, dispatch, and follow-up time regarding ongoing cases. Our support setup is based on the "First time right" principle, which...

Join us in this role where you'll handle IT support via telephone & remote tools and support users through our chat portal and service management system. You'll be part of a work rotation scheme and switch between phone support, chat, dispatch, and follow-up time regarding ongoing cases. Our support setup is based on the 'First time right' principle, which...

Getronics Federal Territory of Kuala Lumpur, MalaysiaIT Service Desk AnalystGetronics Federal Territory of Kuala Lumpur, MalaysiaAnswers calls within stated time guidelines.Analyses and interprets client inquiries to ascertain and solve issues.Provides accurate and creative solutions to client problems meeting all predefined quality measurements.Escalates...

About the RoleThe Help Desk Analyst will be responsible for troubleshooting hardware, software, and network problems, logging and tracking incidents, and escalating complex issues to senior team members when necessary. You will also assist with user account management, password resets, and basic system maintenance.

Select how often (in days) to receive an alert:Service Desk Analyst (Japanese Speaking)Date: 8 Mar 2025Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400,000 clients in 140 countries, bettering society. Across all our businesses...

In this role as an IT Help Desk Analyst at Getronics, you will play a critical part in ensuring the smooth operation of our IT services.Responsibilities:You will be responsible for answering client calls, analyzing their technical issues, and providing effective solutions to meet their needs. To achieve this, you will require strong analytical skills,...