Retail Sales Associate

2 days ago


Klang, Selangor, Malaysia Gulf Marketing Group (GMG Group) Full time

**Job Overview:**

Gulf Marketing Group (GMG Group) is seeking a Retail Sales Associate to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience.

**Key Responsibilities:**

  • Develop and maintain in-depth knowledge of our brands' products to effectively assist customers with their needs.
  • Provide excellent customer service by informing customers about current promotions and best-selling items.
  • Collaborate with the Visual Merchandising team to ensure store displays align with brand guidelines and attract customers.
  • Maintain accurate sales transactions and adhere to standard operating procedures.
  • Contribute to achieving individual and group sales targets by increasing sales per transaction and average transaction value.
  • Take care of store inventory, mannequins, and other items to maintain a well-organized store environment.
  • Work closely with the inventory and merchandising team to prevent stock losses through regular stock counts and receiving.
  • Represent the company by adhering to brand standards.

**Requirements:**

  • Citizenship: Open to Malaysia citizens only.
  • Highly motivated individuals with excellent customer service skills.
  • Pleasant personality and professional conduct, with the ability to work under pressure.
  • Good command of English and Bahasa Malaysia.
  • Able to adapt to a retail working environment, including shift schedules, weekends, and public holidays.

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