Strategic Change Management Lead

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time

RHB Banking Group is committed to delivering exceptional customer experiences through strategic organisational changes and business process optimisation.

Job Description:

  • Conduct analysis of current business processes and identify areas for improvement
  • Develop and implement innovative solutions to streamline workflows and increase productivity
  • Collaborate with cross-functional teams to drive adoption of new processes and technologies
  • Provide change management support to ensure smooth transition and minimal disruption
  • Monitor and evaluate effectiveness of process re-engineering initiatives
  • Deliver training and change management programs to upskill employees
  • Maintain knowledge of industry trends and best practices in change management and process optimisation

Requirements:

Tertiary qualification in Business, Management, or related field

Minimum 5 years of experience in change management and business process re-engineering, preferably in banking or financial services sector

Strong analytical and problem-solving skills, excellent communication and stakeholder management abilities

Proficient in project management methodologies and tools

Proven track record of implementing sustainable process improvements

Adaptable and resilient in a dynamic, fast-paced environment



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