Strategic Change Management Lead
6 days ago
RHB Banking Group is committed to delivering exceptional customer experiences through strategic organisational changes and business process optimisation.
Job Description:
- Conduct analysis of current business processes and identify areas for improvement
- Develop and implement innovative solutions to streamline workflows and increase productivity
- Collaborate with cross-functional teams to drive adoption of new processes and technologies
- Provide change management support to ensure smooth transition and minimal disruption
- Monitor and evaluate effectiveness of process re-engineering initiatives
- Deliver training and change management programs to upskill employees
- Maintain knowledge of industry trends and best practices in change management and process optimisation
Requirements:
Tertiary qualification in Business, Management, or related field
Minimum 5 years of experience in change management and business process re-engineering, preferably in banking or financial services sector
Strong analytical and problem-solving skills, excellent communication and stakeholder management abilities
Proficient in project management methodologies and tools
Proven track record of implementing sustainable process improvements
Adaptable and resilient in a dynamic, fast-paced environment
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