IT Service Delivery Lead

Job Summary:We are seeking an Application Delivery Lead to oversee the delivery of applications and systems at MAL E2P - Systems Delivery (DH). The successful candidate will have experience in project management, system development, and technical support.About the Role:Lead cross-functional teams to deliver projects and applications.Develop and implement...

Job SummaryThe Regional Service Delivery Lead will be responsible for managing operations across the AMEA region, ensuring alignment with company objectives and policies. This includes managing teams, operational governance, and overseeing budget and expenditures. The successful candidate will have excellent communication and leadership skills, with the...

As a Global Service Delivery Lead, you'll be responsible for overseeing the delivery of exceptional service quality to our customers worldwide. You'll work closely with business leaders to gather requirements and provide data-driven insights to support decision-making.You'll also be responsible for monitoring team performance, identifying areas for...

About the RoleWe are looking for a skilled professional with experience in managing customer experience operations, preferably within call centres or customer support environments in Malaysia, supporting global markets.Key Skills & QualificationsProven leadership skills with a track record of driving team performance and customer-centric initiatives.Solid...

Service Delivery ManagerWe are seeking a highly motivated and experienced individual to join our Contact Centre team as a Service Delivery Manager. The successful candidate will be responsible for overseeing the delivery of exceptional customer service, managing key performance indicators, and leading a team of Customer Service Executives.Key...

About the RoleWe are looking for a skilled Delivery Excellence Lead to join our team at Ridik. In this role, you will be responsible for leading the development and implementation of delivery excellence strategies, driving business growth, and improving customer satisfaction. You will work closely with cross-functional teams to identify areas for improvement...

BASF OverviewBASF is a leading chemical company that creates innovative products for various industries. Our mission is to make the world a better place by creating sustainable solutions.In this role, you will have the opportunity to work with passionate teams and provide excellent business and digital services to the Asia Pacific region.Key...

As the Head of IT Philippines, you will be responsible for driving the execution of transformation, change, delivery, and run of IT services towards Allianz Popular SL's customers in the Philippines. This individual will develop and monitor services, ensuring efficient delivery of local and global services to meet customer expectations.BenefitsAllianz...

At Adventus Pte Ltd, we are committed to delivering exceptional service to our clients. As a key member of our team, the Service Delivery Manager plays a crucial role in ensuring that our services meet and exceed customer expectations.Job Description:Lead and drive the service delivery for assigned accounts to ensure seamless execution and timely...

We are seeking an experienced Service Delivery Director to lead our IT service management team. In this critical role, you will ensure the smooth & continuous end-to-end operation of Incident, Problem, and Change Management processes across AIA. By effectively managing each of the critical IT service management functions, you will contribute to maintaining...

Lenovo is seeking an experienced Incident, Problem and Change Lead to join our team. The successful candidate will be responsible for managing our IPC management processes, ensuring alignment with ITIL best practices.Job DescriptionManage IPC Processes: Responsible for the effective day-to-day management of incidents, problems, and changes, ensuring that...

We are seeking a seasoned Service Delivery Director to join our team at Sutherland Global. As a key member of our leadership team, you will be responsible for leading and supervising a team of at least 10 associates to achieve organizational goals.The ideal candidate will have a proven track record in customer service roles, with experience managing a...

Job OverviewBASF SE is seeking a highly skilled Senior Manager, Service Delivery Optimization, Finance to join our team. As a key member of our organization, you will be responsible for conceptualizing and managing service delivery optimization initiatives within Finance & Supply Chain Services Asia Pacific.Key Responsibilities- Lead and manage multiple...

About the JobWe are seeking a highly skilled IT Service Delivery Specialist to join our Technology and Operations team. The successful candidate will be responsible for managing teams and resources to deliver high-quality services to our customers.Key Responsibilities:Lead the Infra and platform build engineers, identifying areas of opportunity and...

Job DescriptionThe Assistant Manager, Motor Own Damage Claims will be responsible for managing and supervising the Motor Own Damage Claims unit, reviewing claims services processes, and analyzing the performance of service providers.This role requires strong leadership and people management skills, as well as the ability to adapt to changing circumstances....

The Regional Service Operations Lead plays a critical role in ensuring the successful delivery of DTX Services within the respective area. This individual will work closely with the team of Solution Design & Implementation to execute projects and oversee a team of Site Specialists.Key responsibilities include:Ensuring DTX Services are delivered within the...

We are a global leader in mission-critical flow control solutions for energy and process industries, and we are seeking a highly skilled APAC Operations Director to join our team.Key ResponsibilitiesLead and manage the Service Operations organisation within the designated region to ensure safe, efficient, and productive delivery of operations across the...

Nutanix is a leading provider of enterprise cloud computing solutions, empowering organizations to build a better future.We are seeking a highly experienced Services Delivery Leader to join our team in the ASEAN region. This is an exciting opportunity to lead a talented team of Technical Account Managers, Consultants and/or Residents, and drive the...

**Position Overview:**We are seeking a highly skilled Global Delivery Lead to join our team in Malaysia. The successful candidate will be responsible for leading the delivery of offshore ecommerce, mobile, and martech projects out of India.The ideal candidate will have a strong understanding of project management methodologies, including Agile and Waterfall....

We are looking for an experienced APAC Delivery Lead to join our team at Zurich Australian Insurance Ltd. The ideal candidate will have a proven track record of managing delivery of IT projects with remote teams located in multiple locations.You will be responsible for driving the delivery of projects related to the APAC Digital Retail Platform, ensuring...