IT Service Delivery Director

We are seeking a seasoned Service Delivery Director to join our team at Sutherland Global. As a key member of our leadership team, you will be responsible for leading and supervising a team of at least 10 associates to achieve organizational goals.The ideal candidate will have a proven track record in customer service roles, with experience managing a...

We are seeking an experienced Service Delivery Director to lead our IT service management team. In this critical role, you will ensure the smooth & continuous end-to-end operation of Incident, Problem, and Change Management processes across AIA. By effectively managing each of the critical IT service management functions, you will contribute to maintaining...

About the RoleWe are seeking an experienced Customer Service Delivery Director to join our team at Recooty. In this role, you will be responsible for managing customer relationships and delivering high-quality services that meet their needs.Customer RelationshipsYou will act as a single point of contact for technical escalations, ensuring effective...

We are a global leader in mission-critical flow control solutions for energy and process industries, and we are seeking a highly skilled APAC Operations Director to join our team.Key ResponsibilitiesLead and manage the Service Operations organisation within the designated region to ensure safe, efficient, and productive delivery of operations across the...

Job Overview:The Regional Service Delivery Lead is a critical role that requires strong leadership and organizational skills to deliver high-quality service delivery within their respective area. The successful candidate will have a proven track record of managing teams and driving business results.Key Responsibilities:Deliver high-quality service delivery...

About the JobWe are seeking an experienced and highly skilled Ranger Operations Specialist to lead our team of helpline and crisis intervention specialists. As a key member of our operations team, you will play a vital role in ensuring the delivery of exceptional service to our clients.Main ResponsibilitiesDevelop and manage operational policies, procedures...

Zurich 56 Company Ltd is seeking an Employee Services Director to lead our HR services team in delivering exceptional HR experiences to our employees. In this role, you will be responsible for overseeing the daily operations of the team to ensure the delivery of efficient and high-quality HR services.Primary ResponsibilitiesLiaise with various stakeholders,...

About the RoleWe are seeking a highly skilled IT Service Management Director to lead our Incident, Problem, and Change Management processes across AIA. The ideal candidate will have 8+ years of experience in managing large enterprise technology IPC and a proven track record in implementing ITSM solutions.The primary objective of this role is to ensure the...

We are seeking a talented individual to fill the position of Director of IT Operations at Tune Protect Group Berhad.The successful candidate will have 10+ years of experience in IT operations, with at least 5 years in a leadership role.ResponsibilitiesLead and manage the IT Operations team handling GIS and TAOS core insurance systems.Develop and implement IT...

Job OverviewWe have an exciting opportunity for a Destination Services Director to join our team in Malaysia. The successful candidate will be responsible for leading the team and providing guidance and assistance as required, ensuring that contractors' and clients' matters are dealt with in a timely and cost-effective manner.Key AccountabilitiesPrimary...

About This OpportunityWe are looking for an experienced leader to join our team as a Senior Manager, Cloud Operations at AIA Digital+. The successful candidate will have a solid track record of managing performance and talent development of direct reports and a strong understanding of public cloud implementation, workload migration, and operational support...

Service Delivery ExpertiseWe are looking for a highly skilled Field Service Operations Director to join our team in Southeast Asia. The successful candidate will be responsible for leading field service operations, developing strategic plans, and driving business growth.Main ResponsibilitiesLead and direct field service operations to achieve business...

Job DescriptionWe are seeking a highly skilled and experienced Financial Services Director to lead our accounting team in delivering high-quality services to our diverse clientele. As a key member of our team, you will be responsible for planning, strategizing, and managing full sets of accounts to ensure timely and accurate delivery of financial...

Service Delivery ManagerWe are seeking a highly motivated and experienced individual to join our Contact Centre team as a Service Delivery Manager. The successful candidate will be responsible for overseeing the delivery of exceptional customer service, managing key performance indicators, and leading a team of Customer Service Executives.Key...

Job Description:The Regional Service Delivery Lead is responsible for ensuring the delivery of DTX Services within their respective area. This role involves supporting the execution of projects in close alignment with the Solution Design & Implementation team and overseeing a team of Site Specialists.Key Responsibilities:Ensure the delivery of DTX Services...

About this RoleThis is a high-level leadership position within the Technology and Operations team at UOB, responsible for end-to-end software development and support for Compliance Technology domain-related applications.With over 80 years of experience, UOB has established itself as a leading bank in Asia, with a global presence spanning 19 countries and...

Job Description SummaryThis role involves leading a team of customer service representatives, ensuring that customer satisfaction is consistently met through efficient resolution of escalated complaints. The ideal candidate should have strong leadership and analytical skills, with a working knowledge of staffing models, scheduling, and telecom...

At Adventus Pte Ltd, we are committed to delivering exceptional service to our clients. As a key member of our team, the Service Delivery Manager plays a crucial role in ensuring that our services meet and exceed customer expectations.Job Description:Lead and drive the service delivery for assigned accounts to ensure seamless execution and timely...

Director of Financial Services RoleMUFG Investor Services, a leading provider of administration, asset services, banking, and fund financing to over 480 global investment firms, is seeking an experienced Director of Financial Services to join its dynamic team.The successful candidate will be responsible for overseeing the provision of fund accounting...

About the Job:We are looking for a seasoned IT Service Delivery Lead to oversee the day-to-day IT operations at Teknowiz.The successful candidate will have a strong understanding of IT operations and infrastructure management, as well as expertise in SRE principles and practices.Responsibilities:Service DeliveryEnsure that all services are delivered in...