Customer Service Delivery Director

We are seeking a seasoned Service Delivery Director to join our team at Sutherland Global. As a key member of our leadership team, you will be responsible for leading and supervising a team of at least 10 associates to achieve organizational goals.The ideal candidate will have a proven track record in customer service roles, with experience managing a...

We are seeking an experienced Service Delivery Director to lead our IT service management team. In this critical role, you will ensure the smooth & continuous end-to-end operation of Incident, Problem, and Change Management processes across AIA. By effectively managing each of the critical IT service management functions, you will contribute to maintaining...

Job Overview:The Regional Service Delivery Lead is a critical role that requires strong leadership and organizational skills to deliver high-quality service delivery within their respective area. The successful candidate will have a proven track record of managing teams and driving business results.Key Responsibilities:Deliver high-quality service delivery...

We are a global leader in mission-critical flow control solutions for energy and process industries, and we are seeking a highly skilled APAC Operations Director to join our team.Key ResponsibilitiesLead and manage the Service Operations organisation within the designated region to ensure safe, efficient, and productive delivery of operations across the...

The Regional Service Operations Lead plays a critical role in ensuring the successful delivery of DTX Services within the respective area. This individual will work closely with the team of Solution Design & Implementation to execute projects and oversee a team of Site Specialists.Key responsibilities include:Ensuring DTX Services are delivered within the...

About GoGoVanGoGoVan is a leading logistics company providing transportation solutions for various industries. We are committed to delivering exceptional service and building long-term relationships with our clients.Job SummaryThe Customer Service Director will be responsible for managing daily operations, ensuring client needs are met efficiently while...

About the JobWe are seeking an experienced and highly skilled Ranger Operations Specialist to lead our team of helpline and crisis intervention specialists. As a key member of our operations team, you will play a vital role in ensuring the delivery of exceptional service to our clients.Main ResponsibilitiesDevelop and manage operational policies, procedures...

Service Delivery ManagerWe are seeking a highly motivated and experienced individual to join our Contact Centre team as a Service Delivery Manager. The successful candidate will be responsible for overseeing the delivery of exceptional customer service, managing key performance indicators, and leading a team of Customer Service Executives.Key...

Service Delivery ExpertiseWe are looking for a highly skilled Field Service Operations Director to join our team in Southeast Asia. The successful candidate will be responsible for leading field service operations, developing strategic plans, and driving business growth.Main ResponsibilitiesLead and direct field service operations to achieve business...

The Service Delivery Manager plays a pivotal role in driving business success by providing strategic client management support and service delivery oversight. This involves working closely with key clients to ensure their expectations are met, particularly regarding key performance indicator reporting, meeting actions, and availability.In collaboration with...

Job Description SummaryThis role involves leading a team of customer service representatives, ensuring that customer satisfaction is consistently met through efficient resolution of escalated complaints. The ideal candidate should have strong leadership and analytical skills, with a working knowledge of staffing models, scheduling, and telecom...

At Adventus Pte Ltd, we are committed to delivering exceptional service to our clients. As a key member of our team, the Service Delivery Manager plays a crucial role in ensuring that our services meet and exceed customer expectations.Job Description:Lead and drive the service delivery for assigned accounts to ensure seamless execution and timely...

Zurich 56 Company Ltd is seeking an Employee Services Director to lead our HR services team in delivering exceptional HR experiences to our employees. In this role, you will be responsible for overseeing the daily operations of the team to ensure the delivery of efficient and high-quality HR services.Primary ResponsibilitiesLiaise with various stakeholders,...

Job DescriptionThe Senior Manager, Contact Centre is responsible for leading the customer service team to ensure that all customer interactions are handled efficiently and effectively.ResponsibilitiesDevelop and implement customer service strategies to meet business objectives;Lead a team of customer service representatives to achieve high levels of customer...

About the RoleWe are seeking a highly skilled IT Service Management Director to lead our Incident, Problem, and Change Management processes across AIA. The ideal candidate will have 8+ years of experience in managing large enterprise technology IPC and a proven track record in implementing ITSM solutions.The primary objective of this role is to ensure the...

Service Delivery SpecialistJob OverviewAs a Service Delivery Specialist, you will play a crucial role in delivering exceptional customer experiences. You will engage with customers to understand their needs and concerns, and work collaboratively with internal teams to resolve issues and provide tailored solutions.Key ResponsibilitiesCommunicate effectively...

We're looking for a talented Pre-Sales and Services Director to lead our regional team in delivering exceptional customer experiences and driving sales success across Asia Pacific.In this critical role, you'll be responsible for developing trusted relationships with customers, identifying their challenges, and connecting them with tailored solutions from our...

We are seeking a talented individual to fill the position of Director of IT Operations at Tune Protect Group Berhad.The successful candidate will have 10+ years of experience in IT operations, with at least 5 years in a leadership role.ResponsibilitiesLead and manage the IT Operations team handling GIS and TAOS core insurance systems.Develop and implement IT...

Job Description:The Regional Service Delivery Lead is responsible for ensuring the delivery of DTX Services within their respective area. This role involves supporting the execution of projects in close alignment with the Solution Design & Implementation team and overseeing a team of Site Specialists.Key Responsibilities:Ensure the delivery of DTX Services...

Job OverviewWe have an exciting opportunity for a Destination Services Director to join our team in Malaysia. The successful candidate will be responsible for leading the team and providing guidance and assistance as required, ensuring that contractors' and clients' matters are dealt with in a timely and cost-effective manner.Key AccountabilitiesPrimary...