Technical Support Specialist
2 weeks ago
About Us
EBC Financial Group is a global financial services provider headquartered in London. We specialize in global financial investment, asset management, and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment, our company has experienced rapid growth, operating in major financial hubs worldwide.
Your Key Responsibilities:
- Ensure the smooth operation of trading platforms (MT4/MT5) and related systems.
- Apply configuration changes on platform components.
- Perform software installations, upgrades, and routine audits.
- Collaborate with various teams and outsource companies to support trading activities.
- Maintain up-to-date knowledge of the latest industry trends and technologies.
- Analyze system performance and identify areas for improvement.
Requirements:
- Possess at least a Bachelor's Degree in Information Technology or a relevant field.
- At least 2 years of working experience in Technical Support or a related field. Fresh graduates are welcome; training will be provided.
- Experience in MT4 / MT5 trading system administration is preferable.
- Prior experience in trading, investment, finance, or forex is a plus.
- Excellent communication skills in English and Mandarin for effective communication with global colleagues.
- Strong problem-solving & analytical skills with a passion for trading.
- Willing to work flexibly and adapt to shifting priorities.
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