IT Service Delivery Expert

2 weeks ago


Penang, Malaysia Adventus Full time
Job Overview:

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a global presence.

We are committed to delivering exceptional IT services that meet the evolving needs of our customers.

Job Responsibilities:

The Technical Support Specialist will be responsible for providing first-level support and resolution for all IT-related matters, including troubleshooting issues related to corporate devices, applications, phones, and IT peripherals.

The ideal candidate will have strong analytical and problem-solving skills, excellent communication skills, and a proven track record of delivering high-quality IT services.

  • Provide technical support to end-users via phone, email, or in-person.
  • Troubleshoot complex IT issues using diagnostic tools and techniques.
  • Maintain accurate records of support requests and resolutions.


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