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Operations Solutions Specialist for Merchant Payments

3 weeks ago

Petaling Jaya, Selangor, Malaysia Grab Full time

At Grab, we value diversity and inclusivity in our workplace. We strive to create an environment where professionals from diverse backgrounds can thrive and grow.

About the Position

The Assistant Manager for Merchant Payments & Governance will play a key role in driving business growth by improving processes and enhancing operational efficiency.

Key responsibilities will include:

  • Monitors and assesses merchant payment and collection processes to identify areas for improvement
  • Utilizes various tools and dashboards to maintain data accuracy and deliver a positive experience for merchants
  • Develops automated processes to streamline workflows and enhance operational efficiency

This role requires strong analytical and problem-solving skills, as well as proficiency in data analytics tools such as Microsoft Excel, Power BI, and SQL.

Requirements

To succeed in this position, you will need:

  • 3 years of experience in operations or a similar role
  • Bachelor's Degree or higher in any field (preferably in business, finance, or actuarial science)
  • Proficiency in data analytics and ability to use Microsoft Excel, Power BI, and SQL