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Senior Manager OTC APAC

2 months ago


Kuala Lumpur, Kuala Lumpur, Malaysia The Access Group Full time
About the Role

We're seeking a seasoned Senior Manager to lead our Order to Cash (OTC) function in APAC. As a key member of our finance team, you'll be responsible for overseeing end-to-end OTC activities, including Billing, Credit Control, Cash Application, and Customer Experience.

Your expertise in ERP accounting and related systems will be invaluable in driving performance and efficiency of the OTC function through SLAs, KPIs, and successful management of project and finance initiatives within set timeframes and budgets.

Key Responsibilities
  1. Lead the transition and transformation of OTC processes into KLGOC, including planning, training, SOP documentation, and issue resolution.
  2. Develop, lead, and appraise the OTC team, ensuring all hiring, performance, and development initiatives are met.
  3. Drive continuous improvement processes and thrive in ever-evolving environments.
What We Offer

At The Access Group, we're committed to creating a welcoming and inclusive environment where everyone can thrive. As a Senior Manager, you'll enjoy a flexible, hybrid working environment, competitive salary, and a range of benefits to suit your needs.

We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you. If you're passionate about optimising performance through clear KPIs and SLAs, this role will suit you perfectly.

About You

We're looking for someone who can lead and develop a high-performing OTC team while driving efficiency and excellence across all aspects of Billing, Credit Control, Cash Application, and Customer Experience. If you thrive in leading and managing complex financial processes, this role will be a great fit for you.

You'll excel as the main point of contact for transitioning and transforming OTC processes, ensuring successful implementation within set timeframes and budgets. We're an organisation that values equality for all and the transformative power of diversity.