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Data Science Analyst

2 weeks ago

Subang Jaya, Selangor, Malaysia NielsenIQ Full time

About the Role

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The Data Processing Specialist at NielsenIQ is a critical member of our team, responsible for delivering high-quality client outputs in a timely and efficient manner. As a specialist in data processing, you will be the primary point of contact for commercial queries, ensuring seamless communication with clients and internal teams.

Key Responsibilities:

  • Provide exceptional customer service, resolving data, process, or product-related queries efficiently and effectively.
  • Plan and execute daily workloads to meet departmental and company schedules, prioritizing tasks to ensure timely delivery.
  • Analyze data to identify gaps and areas for improvement in coding, data input validation, and client instructions environments, driving process convergence and tool optimization.
  • Collaborate with Operations/Enablement teams to ensure delivery meets client expectations and satisfaction standards.
  • Work in a virtual/multi-cultural environment, liaising with stakeholders and colleagues to drive business results.

What We Offer

  • A dynamic and collaborative work environment.
  • Ongoing training and development opportunities.
  • Flexible working arrangements to support work-life balance.
  • A competitive compensation package and benefits.