Service Delivery Coordinator

Key ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able to develop and implement effective strategies for evaluating BPO performance. They will also be able to negotiate and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements.Pricing and Procurement...

**Job Summary:**The monitoring support role is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal service teams, including Service Delivery Manager, Technical Support, Technical Account Managers, Part Planning, Logistic & Field, and external partners to ensure...

Service Delivery Coordinator - Artificial LiftDo you love collaborating with teams to solve complex problems?Do you enjoy leading a team that provides a high-quality service for our customers?Join our Delivery TeamBaker Hughes Artificial Lift group manufactures complete centrifugal pump systems equipped with technology specially developed for the oil and...

We are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...

Service Delivery Coordinator – Oilfield Industrial Chemical Do you enjoy being part of a team that ensures the highest safety and quality? Do you enjoy leading a team that provides a high-quality of service to customers? Our Oilfield Services business provides intelligent, connected technologies to monitor and control our customers' energy extraction...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team at Commerz Global Service Solutions. This role is critical in maintaining operational excellence and ensuring high-quality service delivery.Key ResponsibilitiesAct as the primary point of contact for service delivery-related topics with our banking client.Monitor...

Job Description:The HIREMOP SERVICE COORDINATOR will be responsible for coordinating and delivering high-quality services to our clients, ensuring their needs are met efficiently and effectively. This includes responding to client inquiries, providing exceptional customer support, and collaborating with staff to coordinate work assignments.Main...

Become part of our team as a Service Delivery Specialist and take on the challenge of ensuring efficient service delivery. Your key responsibilities will include managing the service catalogue, developing improvement plans, and coordinating with teams.About the Role:Manage and maintain the service catalogue.Develop and implement service improvement...

Job SummaryBASF Asia-Pacific Service Centre S/B is seeking a Financial Services Coordinator to join its team in Malaysia. The ideal candidate will have more than 3 years' experience in Finance and Accounting, with strong interpersonal skills to communicate with service recipients.The role involves supporting internal, regional, and global projects, ensuring...

Key Responsibilities:Manage service delivery processes to ensure high-quality service deliveryDevelop and implement service improvement plans to drive continuous improvementEnsure compliance with service level agreements (SLAs) and operational level agreements (OLAs)Lead a team of service delivery professionals to achieve high customer satisfactionIn...

Delivery Hub CoordinatorNinja Van is seeking a skilled Delivery Hub Coordinator to oversee the day-to-day operations of our delivery hubs. The ideal candidate will have at least 2 years of experience in a related field and possess strong organizational skills.Key ResponsibilitiesTrack and deliver shipments from pick-up to delivery.Manage staff,...

About the RoleThe Service Delivery Manager will oversee and coordinate a nationwide field service team, ensuring top performance and efficient service delivery. They will supervise and direct a centralized helpdesk team, maintaining high standards of performance and service quality.Key ResponsibilitiesOversee and coordinate a nationwide field service team,...

Job OverviewDKSH Group is a leading market expansion services provider that empowers businesses to grow in and out of Asia. As an IT Service Delivery Specialist, you will play a vital role in ensuring the efficient delivery of IT services within our organization.About the RoleYou will be responsible for assisting to improve IT service delivery processes,...

About the PositionThis role requires an individual who is passionate about delivering exceptional customer support and has excellent communication skills. The successful candidate will work closely with various teams, including sales, production, and service providers, to facilitate the effective delivery of customer service.Main ResponsibilitiesClient...

BASF Asia-Pacific Service Centre S/B is a global leader in the chemical industry, and our regional service hub in Kuala Lumpur plays a critical role in supporting our customers across the Asia Pacific region.We are seeking an experienced Reporting Services Coordinator to join our team. As a key member of our finance department, you will be responsible for...

In this role as ICT Service Delivery Manager at Telekom Malaysia Berhad, you will oversee the planning, execution, and monitoring of ICT services. Your primary goal will be to ensure high-quality service delivery and build strong relationships with clients through excellent communication and problem-solving skills.Main ResponsibilitiesManage and coordinate...

Job OverviewTo provide efficient assistance services to our members, end-users and clients.Manage cases according to the Assist First, Verify Later directive.Demonstrate a professional attitude when servicing clients to exceed expectations.Familiarise yourself with key clients' Operations and Billing Procedures.Coordinate cases efficiently and...

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...

Role SummaryWe are looking for a highly motivated and experienced professional to fill the position of ASEAN Productivity Specialist. The ideal candidate will have a strong background in operations management and service delivery. Key responsibilities include coordinating the implementation of the Service Delivery Hub transformation plan, developing and...