Facilities Management Assistant

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SLG Bersatu Sdn Bhd Full time
About the Role

We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team at SLG Bersatu Sdn Bhd. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities
  1. Coordinate Daily Activities: Oversee the daily housekeeping operations, including room assignments, cleaning schedules, and tracking of breakages and lost items.
  2. Communicate Effectively: Handle guest inquiries and requests through official WhatsApp groups and telephone calls, providing timely responses to ensure exceptional customer service.
  3. Collaborate with Colleagues: Work closely with the Guest Service and Sales Departments to coordinate operations and deliver outstanding service to our guests.
  4. Maintain Accurate Records: Ensure all records, including log books and inventory checklists, are up-to-date and accurate.
  5. Support Staff: Prepare daily attendance records for outsourced staff and compile reports for submission to the Housekeeping Executive.
  6. Ensure Smooth Operations: Coordinate room repairs and preventive maintenance with the Engineering Department to minimize disruptions.


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