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Operations Specialist Leader
1 week ago
Intellect is a leading provider of helpline and crisis intervention services, dedicated to supporting individuals in need. Our team of experts works tirelessly to deliver exceptional service and make a meaningful difference in people's lives.
Key Requirements- Demonstrate exceptional leadership and management skills, inspiring and motivating team members to deliver exceptional service.
- Develop and manage operational policies, procedures and protocols to ensure seamless service delivery.
- Provide expert guidance and support to team members, ensuring consistency and quality in service delivery.
- Collaborate with stakeholders to achieve business objectives, leveraging expertise and resources as needed.
- Develop and implement comprehensive crisis response plans, ensuring prompt and effective intervention.