Customer Acquisition Specialist

2 weeks ago


Johor Bahru, Johor, Malaysia Cartrack Full time

About the Role

We are seeking a highly motivated Telesales Agent to join our team in Johor Bahru. As a key member of our sales team, you will play a crucial role in driving business growth and revenue.

Key Responsibilities:

  • Making cold calls to sell products to customers.
  • Receiving inbound calls from clients and responding to their inquiries.
  • Providing customers with relevant information and ensuring high-quality sales interactions.
  • Upselling customers to larger products and more extensive packages.
  • Managing a list of potential leads and following up with them through subsequent sales pitches.
  • Gathering information effectively and listening attentively to customers.
  • Building rapport with customers through effective communication.
  • Assisting Sales Relationship Managers in arranging appointments with clients when necessary.

Requirements:

  • At least 1 year of experience in Telesales or Telemarketing.
  • Possession of excellent communication and presentation skills, as well as negotiation skills to deal with customers.
  • Ability to communicate in both English and Bahasa Malaysia, as this role involves engaging with clients.
  • Able to converse in Mandarin would be an asset.
  • Possession of a minimum education level of SPM and above.


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