Senior Supply Chain Manager
3 weeks ago
Candidates with no prior experience are welcome to apply for this role at Masters Career Consultancy Pte Ltd.
This position is responsible for providing customer care, managing global B2B transactions, and ensuring accurate order details are communicated to customers in a timely manner.
Key responsibilities include:
- Providing excellent customer service by efficiently processing orders
- Working with the operations team and suppliers to address customer needs and inquiries
- Overseeing the entire order process from receipt to shipment, keeping customers updated
- Ensuring production and delivery deadlines are met
- Updating customer and forwarder portals with order details and changes
- Preparing reports and keeping documentation organized
- Escalating critical issues to management
Requirements:
- Diploma/Degree holder in Business Studies/ Administration/ Management / Supply Chain or related field
- Proficiency in English
- Experience in communicating with B2B clients or regional stakeholders
- Experience in managing shared mailboxes in Outlook is preferred
- Good knowledge of Microsoft Office tools (Excel, Word)
- Good verbal and written communication, analytical and problem-solving skills
- Customer-oriented mindset, meticulous and organized, with the ability to work independently and proactively
Benefits:
- Flexi benefits - RM1.3k prorated from join date for 1st year, hospital, and surgical insurance
- Transport - 230RM
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