Restaurant Training Development Manager

5 days ago


Petaling Jaya, Selangor, Malaysia Kenny Hills Hospitality Group Full time

We are seeking a highly motivated and experienced F&B Training Executive to join our team at Kenny Hills Hospitality Group. As a key member of the Training Department, you will play a crucial role in driving business results through effective training programs and initiatives.

Key responsibilities include:

  1. Assisting in the development of strategies to achieve KPIs and goals, while addressing hospitality training departments' unique strengths and challenges
  2. Providing on-the-spot feedback and training to team members during operations
  3. Creating and implementing training tools, manuals, and training programs that target tangible results in hospitality operations and customer service

Required skills and qualifications include:

  • Bachelor's degree in business administration, hospitality management, human resources, or education
  • Minimum of 2 years of hospitality or F&B training experience
  • Possessed Train the Trainer Certificate
  • Minimum of 1 year of classroom training experience
  • In-depth knowledge of F&B operations and prior experience in formulating and executing training plans, modules, and programs to achieve organizational goals
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Food and Beverage Services



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