Restaurant Operations Manager

1 week ago


Subang Jaya, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time
Job Title: Restaurant Operations Manager
Job Overview

A&W (Malaysia) Sdn Bhd is seeking a skilled and experienced Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurants, ensuring that we provide exceptional customer service and maintain high standards of quality and efficiency.

Key Responsibilities:

  1. Manage restaurant staff, including training, coaching, and performance evaluations.
  2. Develop and implement strategies to improve customer satisfaction and retention.
  3. Monitor and control costs, including inventory management and labor scheduling.
  4. Analyze sales data and develop plans to increase revenue.
  5. Maintain a clean and safe work environment, adhering to health and safety regulations.
  6. Collaborate with other departments, such as marketing and human resources, to achieve business objectives.

Requirements:

  • Minimum 2 years of experience in a supervisory role in the food service industry.
  • Fresh graduates are welcome to apply for a Manager-in-Training position.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and work in a fast-paced environment.
  • Positive attitude and commitment to customer satisfaction.
  • Good leadership skills and ability to motivate teams.
  • Min SPM qualification; fresh graduates are welcomed to apply.

Additional Benefits:

  • EPF
  • SOCSO


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