Customer Onboarding Manager

7 days ago


Subang Jaya, Selangor, Malaysia MULAH TECHNOLOGIES SDN. BHD. Full time

We are seeking a Customer Onboarding Manager to oversee the onboarding process for new clients and ensure a seamless transition to our platform. As a Customer Onboarding Manager, you will be responsible for developing and executing onboarding strategies, providing training and support to clients, and analyzing data to inform business decisions.

About the Role

This is an exciting opportunity to join our operations team and contribute to the growth and success of our business. You will work closely with our business consultants to understand client needs and develop tailored solutions to meet those needs.

Main Responsibilities
  • Develop and execute onboarding strategies to ensure a smooth transition for new clients
  • Provide training and support to clients on product usage and best practices
  • Collaborate with business consultants to deliver high-quality client experiences
  • Identify and prioritize opportunities for growth and development with existing clients
  • Monitor and analyze client performance data to inform business decisions
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and growing company
  • A collaborative and supportive team environment


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