Customer Onboarding Manager
7 days ago
We are seeking a Customer Onboarding Manager to oversee the onboarding process for new clients and ensure a seamless transition to our platform. As a Customer Onboarding Manager, you will be responsible for developing and executing onboarding strategies, providing training and support to clients, and analyzing data to inform business decisions.
About the RoleThis is an exciting opportunity to join our operations team and contribute to the growth and success of our business. You will work closely with our business consultants to understand client needs and develop tailored solutions to meet those needs.
Main Responsibilities- Develop and execute onboarding strategies to ensure a smooth transition for new clients
- Provide training and support to clients on product usage and best practices
- Collaborate with business consultants to deliver high-quality client experiences
- Identify and prioritize opportunities for growth and development with existing clients
- Monitor and analyze client performance data to inform business decisions
- A competitive salary and benefits package
- Ongoing training and development opportunities
- The chance to work with a dynamic and growing company
- A collaborative and supportive team environment
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Onboarding Experience Manager
2 hours ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeAbout the Role:We are seeking an experienced Account Onboarding Specialist to join our team. The successful candidate will be responsible for designing and implementing an onboarding strategy that meets business objectives.Key Tasks:Design and implement an onboarding program for new clients.Work closely with cross-functional teams to ensure a smooth...
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Recruitment and Onboarding Coordinator
4 days ago
Petaling Jaya, Selangor, Malaysia HANKidz Zone Sdn Bhd Full timeAbout the RoleThis is an exciting opportunity for an HR professional to join HANKidz Zone Sdn Bhd's dynamic team. As an HR Assistant, you will be responsible for assisting with various HR operations, managing recruitment processes, and onboarding new hires.The ideal candidate will have a strong passion for continuous learning and a deep understanding of...
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Recruitment and Onboarding Coordinator
2 hours ago
Subang Jaya, Selangor, Malaysia Tomaz Shoes Full timeAs a key member of our HR team, you'll play a vital role in supporting the smooth operation of our HR functions.Your responsibilities will include recruiting, onboarding, office management, and HR administration.Key Tasks:Manage a full spectrum of HR and administrative-related activities.Process payroll, generate monthly payroll, and file statutory...
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Onboarding Team Member
3 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeAre you a customer-focused individual with excellent communication skills? Do you have experience in onboarding or customer service support?About the Role:We are seeking an Onboarding Executive to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.Key Responsibilities:The successful candidate will be responsible for:Providing exceptional customer service...
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Client Onboarding Coordinator
2 hours ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob Summary:We are looking for a highly skilled Client Onboarding Coordinator to join our team. The successful candidate will be responsible for coordinating the onboarding process for new clients, ensuring a seamless experience from sign-up to first transaction.Key Responsibilities:Coordinate the onboarding process for new clients.Work closely with...
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Account Onboarding Specialist
2 hours ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob Description:The primary objective of this role is to ensure a seamless onboarding experience for new clients. This involves guiding them through the sign-up process, account verification, and setup, while also explaining how our platform works and highlighting its value proposition.Key Responsibilities:Develop and implement an onboarding strategy that...
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Digital Onboarding Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeWe are seeking a skilled and motivated individual to join our team as an Onboarding Executive.Job Description:The successful candidate will be responsible for providing exceptional customer service, ensuring seamless onboarding experiences, and maintaining high levels of satisfaction. Key responsibilities include:Providing prompt and effective support via...
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Onboarding Executive
2 weeks ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeLanguage Proficiency – Fluent in Mandarin & English (spoken, written, and reading)Experience – At least 1 year in onboarding or customer service support (any industry)Communication Skills – Strong ability to handle queries, objections & interact effectivelyNeed to work experience in KYC OR AML.Problem-Solving – Good reasoning, analytical skills &...
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Employee Onboarding Expert
4 days ago
Petaling Jaya, Selangor, Malaysia Zeneration Full timeZeneration is seeking a skilled and dedicated Onboarding Expert to join our team. The ideal candidate will have a passion for creating positive first impressions and setting new associates up for success.Responsibilities:The Onboarding Expert will be responsible for developing and implementing comprehensive onboarding programs that align with business...
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Recruitment and Onboarding Expert
2 days ago
Petaling Jaya, Selangor, Malaysia Tohtonku Full timeResponsibilitiesWe are seeking a highly motivated and organized HR Assistant to join our team. As an HR Assistant, you will play a key role in supporting our recruitment efforts and ensuring that we attract and retain top talent.Your primary responsibilities will include assisting in the recruitment process, coordinating with hiring managers, and supporting...
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Fulfillment Service Manager
21 hours ago
Subang Jaya, Selangor, Malaysia Ninja Van Full timeJob DescriptionThis is a dynamic role that involves managing client relationships, operations, and customer support. The successful candidate will be responsible for building rapport with existing clients, managing day-to-day operations, and providing main customer support.Main Responsibilities:Own and manage rapport with existing clients from onboarding,...
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Customer Support and Key Account Manager
7 days ago
Subang Jaya, Selangor, Malaysia Ninja Van Full timeJob ResponsibilitiesCustomer Support:Provide direct support to customers to ensure high-quality customer service and satisfaction.Update customers on order status throughout the fulfillment cycle.Troubleshoot issues due to system sync or incorrect information uploaded into systems.Escalate complex customer enquiries to senior team members.Schedule regular...
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Recruitment and Onboarding Manager
3 hours ago
Subang Jaya, Selangor, Malaysia Zero Healthcare Full timeWe are looking for a highly skilled Recruitment Specialist to join our team at Zero Healthcare. In this role, you will be responsible for identifying top talent from various job portals and evaluating their suitability for specific roles.Key Responsibilities:Talent Identification: Utilize various job portals to identify potential candidates.Candidate...
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Customer Service Representative
7 days ago
Subang Jaya, Selangor, Malaysia BayaPay Sdn Bhd Full timeWe are seeking a highly motivated and organized individual to join our sales support team. As a key member of our team, you will assist with sales processes, coordinate meetings, generate reports, and enhance customer experience.Our company offers a range of benefits and opportunities for growth and development.Job DescriptionPrepare and distribute sales...
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Freight Forwarding Logistics Manager
7 days ago
Subang Jaya, Selangor, Malaysia Ninja Van Full timeKey ResponsibilitiesYou'll be responsible for strategic sourcing and procurement from carriers and freight partners for competitive air freight rates and customs clearance solutions. This includes identifying potential risks and developing mitigation strategies to minimise disruptions to air freight operations and capacity constraints. Additionally, you'll...
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HR Manager
2 hours ago
Subang Jaya, Selangor, Malaysia Ninja Van Full timeNinja Van is a leading tech-enabled logistics company that offers exciting opportunities for career growth and development. As a Senior Talent Acquisition Specialist, you will play a critical role in shaping the future of our organisation by attracting and retaining top talent.We are seeking an experienced professional with a strong background in human...
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HR Manager
2 hours ago
Subang Jaya, Selangor, Malaysia Jobstreet Malaysia Full timeWe are seeking an experienced HR Manager to oversee the full spectrum of foreign worker matters. This includes handling hiring and onboarding processes, coordinating visa and work permit applications, and ensuring compliance with labor laws.Responsibilities:Manage foreign worker recruitment and onboarding processes.Coordinate with government authorities for...
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Customer Experience Coordinator
3 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeWe are looking for a talented and dedicated individual to fill the position of Onboarding Executive at Agensi Pekerjaan JobScoper Sdn. Bhd.Job Overview:This role plays a critical part in ensuring our customers receive exceptional service from the moment they engage with us. As an Onboarding Executive, you will be responsible for delivering world-class...
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Customer Service Manager
2 hours ago
Subang Jaya, Selangor, Malaysia Hunters International Full timeHunters International is seeking a dedicated and experienced Customer Service Manager to join their team. As a key member of the hospital's management, this individual will be responsible for managing customer feedback through various sources, ensuring timely and effective resolution of complaints, and leading investigations and follow-ups with customers and...
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Customer Experience Manager
4 days ago
Subang Jaya, Selangor, Malaysia ZUS Coffee Full timeThis role involves driving customer satisfaction and loyalty through effective management of CRM activities.Key ResponsibilitiesDevelop and execute personalized marketing campaigns to enhance customer experiences.Manage daily operations on dedicated customer data platforms, ensuring seamless segmentation, journey testing, and troubleshooting.Leverage CDP...