Customer Service Manager

The Assistant Manager, Customer Service will be responsible for ensuring exceptional customer service experiences by leading and managing customer interactions. This role requires a proactive individual who can handle complex queries, resolve customer issues, and oversee daily operations. Additionally, the Assistant Manager will contribute to process...

Regional Manager, Sea Freight Customer ServiceThe Cross Border Team is split into 3 main teams, Commercial, Logistics and Business Operations. This role lies within the Logistics Vertical in the Cross Border team, in particular looking after the Sea and Land Freight operations.The Cross Border Logistics team's objective is to build competitive logistics...

This job is about helping customers with inquiries and complaints through phone, chat, or email. You might like this job because you get to resolve issues and provide excellent service while maintaining positive interactions.Full-Timefew days agoJob DescriptionHandles and responds to customer enquiries and complaints through phone, online chat and/or...

About the roleThe role of the Customer Service Executive (Mandarin Speaker) at TMC Fertility is to provide exceptional service and support to our patients, ensuring a seamless and positive experience throughout their fertility journey. This position requires fluency in both Mandarin and English, as the executive will be handling patient inquiries, addressing...

We are seeking a dedicated and customer-centric individual to join our team as a Customer Service Specialist at Muji Malaysia Sdn Bhd. In this role, you will deliver exceptional customer service, resolve issues promptly, and contribute to the success of our retail store.About the Role:Provide top-notch customer service, responding to customer inquiries and...

About UsHLA is a leading retailer offering a wide range of products and services. We are committed to delivering exceptional customer experiences and building strong relationships with our customers.Job DescriptionResponsible for maintaining a high level of product knowledge to make informed recommendations to customers.Understand customer needs and...

About the RoleThe Customer Service Representative Professional is a key position within our retail team, responsible for delivering outstanding customer experiences and exceeding sales targets.As a representative of HLA, you will embody the company's values of excellent customer service, teamwork, and continuous learning.You will be expected to work closely...

Subang Jaya, Malaysia | Posted on 02/27/2025Aigens Technology Limited is a market leader in F&B and Hospitality technology, empowering over 500 brands across the Asia Pacific, including global names like KFC, Burger King, Starbucks, Shake Shack, Hyatt, and Accor. Headquartered in Hong Kong, we specialize in innovative solutions that transform customer...

Job SummaryWe are seeking a Customer Experience Manager to lead our inbound call centre team in delivering exceptional customer service.The successful candidate will have a strong track record in call centre management and be able to motivate and coach team members to achieve high performance standards.You will be responsible for overseeing the day-to-day...

Team LeadWe are seeking an experienced Customer Service Team Lead to join our team and help us deliver exceptional customer experiences through our customer service department.About the RoleThis is a key role within our organization, responsible for leading and motivating the customer service team to provide exceptional customer experiences.The successful...

We are seeking a Customer Service Representative to join our team at Watson's Personal Care Stores.This role involves delivering exceptional customer service, maintaining a clean and organized store environment, and working closely with colleagues to meet sales targets.A key requirement for this role is a minimum Diploma or Bachelor's Degree in Nutrition,...

About UsNinja Van is a tech-enabled logistics company on a mission to revolutionize the delivery experience for businesses of all sizes across Southeast Asia. Founded in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than...

This job is for a Customer Service QA Analyst role for Mandarin speakers. You might like this job because it involves monitoring, analyzing data, improving customer service quality, and driving workflow efficiencies.ResponsibilitiesRegular monitoring of performance and compliance to the company standards and policies by the agents.Facilitate the definition...

Add expected salary to your profile for insightsWe are a market leader for Centralized Temperature Monitoring Systems, Pharma Fridges, Freezers along with Specialty Laboratory Equipment to the healthcare, industrial, research and academic institutions.Expanding installed base both in East and West Malaysia since our inception 35 years ago, calls for...

We are looking for a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative at Muji Malaysia Sdn Bhd. This role involves delivering exceptional customer service and supporting the success of our retail store.About the Role:Provide excellent customer service, responding to customer inquiries and resolving...

Freight/Cargo Forwarding (Manufacturing, Transport & Logistics)Contract/TempNow part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. With growing customer accounts and demands in Aerospace, we are assembling a team of...

We are seeking a Sea Freight Customer Service Lead to join our Cross Border Logistics team. As a key member of the team, you will be responsible for leading and managing the customer service team to ensure the highest level of customer satisfaction in relation to sea freight operations.About the RoleLead, mentor, and develop a team of customer service...

About the RoleThis Customer Service Representative position requires excellent communication skills and a passion for delivering exceptional customer service. You will work closely with our lodging partners, responding to queries and resolving issues in a timely and professional manner.In this role, you will:Engage with customers to understand their needs...

This role is responsible for providing customer care and ensuring the accurate management of global B2B transactions. Key responsibilities include efficiently processing customer orders, collaborating with internal teams and suppliers to meet requirements, and updating customers on any changes to delivery timelines.Responsibilities:Efficiently process...

Sales Manager / Depot Manager / Food Service Manager qualified candidates are all welcome to apply.Well established FMCG / F&B manufacturing companyWorking location @ Warehouse Depot located at Taman Perindustrian PuchongSalary RM7000-RM8500 (Salary is commensurate with related work experience)Assistant Manager / Manager level candidates are welcome.5...