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Customer Service Representative Professional

2 weeks ago

Subang Jaya, Selangor, Malaysia HLA Full time
About the Role

The Customer Service Representative Professional is a key position within our retail team, responsible for delivering outstanding customer experiences and exceeding sales targets.

As a representative of HLA, you will embody the company's values of excellent customer service, teamwork, and continuous learning.

You will be expected to work closely with colleagues to achieve business objectives, manage cash handling and inventory tasks efficiently, and participate in visual merchandising activities to create an engaging store atmosphere.

Key Responsibilities
  • Deliver exceptional customer service, ensuring every interaction exceeds customer expectations
  • Meet and exceed sales targets by up-selling and cross-selling products
  • Manage cash handling and inventory tasks accurately and efficiently
  • Collaborate with colleagues to achieve business objectives and improve store performance
Requirements
  • Excellent communication and interpersonal skills
  • Demonstrated ability to work independently and as part of a team
  • Candidate must possess at least SPM or above
  • Able to work flexible hours, including weekends and public holidays
What We Offer
  • Medical Claim
  • Training Provided
  • EPF and SOCSO