Health and Wellness Representative
2 days ago
Nirvana Asia is a rapidly expanding fitness club seeking a skilled and results-driven Membership Consultant to lead our sales, customer service, and branding efforts. As a key member of our team, you will be responsible for creating a positive and inclusive club environment, driving sales growth, and delivering exceptional customer service.
About the Role:
As a Membership Consultant, you will be the primary point of contact for our members, providing support and assistance with their fitness journey. Your key responsibilities include:
- Sales and Customer Service: Collaborate with the Club Manager to develop and implement sales strategies, promote services, and provide top-notch customer service.
- Member Experience and Community: Support team members to create a positive and inclusive club environment, address concerns promptly, and increase brand awareness in the community.
- Working with Others: Foster strong relationships with team members, contribute to cross-club discussions, and work collaboratively to achieve goals.
- Operations: Assist in managing club performance, planning marketing campaigns, and adhering to safety policies and procedures.
Requirements:
- 2+ years of customer service experience in any industry (fitness experience not required).
- Able to work a flexible schedule, including one weekend day per week.
- Willingness to work as part of a team and independently when needed.
What We Offer:
Competitive compensation package, bonus incentives, employee discounts, fitness/yoga classes, and professional development opportunities.
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