Luxury Service Leader
7 days ago
The Tun Razak Exchange is a groundbreaking development poised to be Malaysia's new international business and financial district.
At the heart of this urban transformation is The Exchange TRX, a city-defining development designed to create the ultimate experiential environment, from retail to dining, entertainment, and world-class hotels.
We are seeking highly motivated and service-oriented professionals to join our distinguished team in delivering world-class guest experiences.
The role of Guest Experience Assistant Supervisor - Premium Lounge requires you to focus on ensuring high-quality service and luxurious experience for our guests in an exclusive lounge setting.
Your key responsibilities include:
- Supervising, training, and motivating a team to uphold the highest standards of guest service.
- Managing lounge operations, including reservations, event setup, guest flow, and seating arrangements.
- Ensuring smooth inventory management, stock control, and supplier coordination to maintain operational efficiency.
- Providing a high level of discretion and expertise in handling VIP and high-net-worth guests.
- Leading problem-resolution efforts, ensuring a seamless experience for all guests while upholding brand standards.
- Overseeing the operations of the Main Concierge Counter, Premium Concierge, and Premium Desk to ensure a consistent level of excellence.
To succeed in this role, you will need:
- A proven track record of leadership experience in luxury hospitality, concierge services, or high-end retail.
- Strong ability to multitask and perform under pressure in a dynamic environment.
- Exceptional interpersonal and communication skills, with the ability to build relationships with VIP clientele.
- Strong English communication skills.
- Ability to communicate fluently in multiple languages will be an added advantage.
- Availability to work flexible hours, shifts, weekends, and public holidays as required.
-
Luxury Retail Store Leader
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Coty Full timeBoutique Manager/ Assistant Boutique ManagerAs a leader in the luxury retail industry, you will have the opportunity to shape the boutique's ambiance and ensure that every visitor receives an unparalleled level of service.The role involves leading boutique associates to deliver exceptional customer service and conducting regular training sessions and...
-
Luxury Retail Store Leader
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BIENE Full timeJob Overview:The luxury retail industry is a highly competitive market, and BIENE is seeking a highly motivated and experienced Store Manager to join our team in Kuala Lumpur, Malaysia. As the Store Manager, you will be responsible for overseeing the daily operations of our luxury store, including sales, customer service, and operations.
-
Luxury Business Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CELINE Full timeRole OverviewThis is an exciting opportunity to join CELINE as Store Manager and drive the success of our store by leveraging your expertise in luxury retail.Key ResponsibilitiesStore Operations: Oversee all aspects of store operations, including staffing, visual merchandising, and inventory management.Team Leadership: Lead and develop a high-performing...
-
Restaurant Service Leader
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Limited Full timeThe Mandarin Oriental Hotel Group Limited seeks an experienced and passionate Restaurant Supervisor to join our dynamic team.About Us:We are a world-leading luxury hotel group, renowned for our commitment to exceptional service, stunning design, and unparalleled culinary experiences.Job Description:Spearhead the daily operations of our restaurants, ensuring...
-
Luxury Jewellery Consultant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Linc Shared Services Full timeLinc Shared Services is a leading provider of luxury jewellery services. We are seeking a skilled Jewellery Sales Executive to join our dynamic team.As a Jewellery Sales Executive, you will be responsible for providing exceptional customer service, recommending luxury jewellery pieces, and building strong relationships with clients.Your Key...
-
Retail Luxury Business Executive
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full timeLuxury Retail Career OpportunityHiredly X is a leading luxury retail brand seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading staff, driving sales strategies, managing budgets, and ensuring a premium customer experience.Main Duties:Develop and implement sales strategies aligned...
-
Sales Team Leader
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Acson Malaysia Sales & Service Sdn Bhd Full timeAbout the RoleWe are seeking a talented Sales Executive to join our team at M&J KITCHEN. As a leading provider of luxury kitchen cabinets, we specialize in delivering exceptional value and exceeding client expectations.Key ResponsibilitiesDrive sales growth through effective customer engagement and strategic sales initiativesIdentify and develop new sales...
-
Luxury Brand Trainer
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Luxasia Group Full timeAbout UsLuxasia Group has successfully enabled market entry and brand growth for over 100 luxury beauty brands since 1986. Our joint ventures with prominent partners such as LVMH Group, Revlon, Puig, Shiseido, and Orveon have empowered us to offer a vast portfolio of luxury brands across Asia Pacific. We strive to build a One Team of talents that reflects...
-
Luxury Goods Sales Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lukfook Group Full timeResponsibilities:The successful candidate will be responsible for promoting and selling luxury jewellery products to customers, providing exceptional customer service, and assisting with daily shop operations and inventory management.To excel in this role, you must have a proven track record of sales experience in the jewellery industry and be able to...
-
Retail Jewellery Team Leader
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lukfook Group Full timeAbout the Position:We are seeking a Retail Jewellery Team Leader to join our team at Lukfook Group.As a key member of our retail team, you will be responsible for assisting our Shop Manager in daily shop operations and inventory monitoring.You will also be responsible for selling and promoting our luxury jewellery products, providing exceptional customer...
-
Luxury Retail Supervisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FRED Jewelry Full timeJob RequirementsTo succeed in this role, you must possess the following skills and qualifications:Essential Skills:Proven sales and result-oriented skillsExcellent customer service and communication skillsAbility to work in a fast-paced environment and prioritize tasks effectivelySelf-motivated and team player with a can-do attitudeHigh integrity with good...
-
Luxury Jewellery Ambassador
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Linc Full timeWe're seeking a skilled sales professional to join our team at Linc Shared Services.This role offers a rewarding career path in the luxury jewellery industry, with opportunities to learn about diamonds and fine jewellery.About the RoleYou will be working in a premium sales environment, engaging with customers to provide personalized jewellery recommendations...
-
Retail Leader
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CELINE Full timeAbout the RoleAs Store Manager, you will play a pivotal role in driving the success of our store by leveraging your expertise in luxury retail to create an exceptional customer experience.Key ResponsibilitiesCommercial Strategy: Develop and implement a comprehensive commercial strategy to drive sales growth and profitability.Team Leadership: Foster a...
-
Channel Growth Leader
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia LVMH Group Full timeYour Career JourneyBy joining LVMH Group, you embark on a career journey with the leaders of luxury wines, champagnes, and spirits. You enter a world of possibility where career development opportunities across our 5 global regions and within the entire LVMH Group are unmatched.Why Choose Us?Unmatched Opportunities: Enjoy unparalleled career growth and...
-
Digital Services Leader
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full timeJob OverviewWe are seeking a highly experienced digital services leader to drive our client's Value-Added Services (VAS) business. This role focuses on fintech, AI/cloud, security, and entertainment services.The ideal candidate will play a critical role in expanding digital solutions, driving innovation, and accelerating revenue growth, with the goal of...
-
Luxury Jewellery Sales Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lukfook Group Full timeJob Summary:Luxury jewellery sales professional sought to join our team at Lukfook Group.About the Role:We are looking for a highly skilled jewellery sales professional to assist our Shop Manager in daily shop operations and inventory monitoring.The ideal candidate will have strong selling and interpersonal skills, as well as good communication and written...
-
Data Services Leader
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeNirvana Asia is an innovative financial institution that seeks a talented Data Services Leader to join its team. As a Data Services Leader, you will be responsible for managing market data inventory systems, working closely with internal and external clients/vendors, and providing exchange and external vendor reporting.The successful candidate will have...
-
Culinary Department Leader
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeCompany OverviewPark Hyatt Kuala Lumpur is a prestigious hotel located in the heart of Kuala Lumpur, renowned for its exceptional service and luxurious amenities.We are seeking a highly skilled and experienced Entry Level Manager to join our Culinary department as a Sous Chef - Western Restaurant. This is a full-time position based in Kuala Lumpur, offering...
-
Travel Services Team Leader
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full timeTravel Services Team LeaderAs a Travel Services Team Leader at BASF SE, you will play a crucial role in ensuring seamless travel experiences for our employees.About the PositionYou will be responsible for managing the travel services team, providing guidance and support to team members, and developing strategies to improve travel operations.Main...
-
Service Excellence Director
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lendlease Full timeLendlease is a leader in creating innovative and sustainable solutions for our clients.We are seeking a skilled and dedicated professional to join our team as a Guest Experience Assistant Supervisor - Premium Lounge.This role offers a unique opportunity to work with a talented team, delivering exceptional service and creating memorable experiences for our...