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Technical Solutions Expert

2 weeks ago


Klang, Selangor, Malaysia Ingram Micro, Inc. Full time

Ingram Micro, Inc. is a global leader in technology solutions and services. We strive to deliver exceptional value to our customers through innovative products, expertise, and support.

Key Objectives:

The Channel Account Manager role involves promoting and selling technical and nontechnical products and/or services directly to current and new end customers. Your primary objective will be to build and maintain effective long-term relationships with a group of customer accounts, including major strategic customers within a geographic or industry focus.

Main Tasks:

  • Promoting and selling a portfolio of technical and/or nontechnical products and/or services directly to current and new end customers.
  • Developing and maintaining effective long-term relationships with a group of customer accounts, including major strategic customers within a geographic or industry focus.
  • Identifying, developing, and closing new sales opportunities.
  • Creating demand for the organization's products and services by raising their profile with customers.
  • Achieving revenue targets by increasing revenue spend per account.

Essential Skills:

  • An established professional individual contributor with general supervision.
  • Working on moderate to complex projects using company standard policies and procedures.
  • Exercising judgment within defined procedures and practices to determine appropriate action.
  • General proficiency with various tools, systems, and procedures required to accomplish the job.
  • A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position-specific experience.