Client Care Coordinator

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia AwePlus - People, Process, Technology Full time

AwePlus - People, Process, Technology is looking for a Client Care Coordinator to join our team. In this role, you will be responsible for managing client profiles in our systems and providing expert service through written messages.

This position requires the ability to screen and reply to client inquiries, convert information from incoming inquiries to our client management system, and categorize client inquiries and direct messages to appropriate team members.

The ideal candidate will have excellent English writing and reading skills, strong attention to detail, and strong computer literacy. You will also be responsible for filing client profiles in our company client management system, assisting in organizing client profiles by priorities, and assisting in contract-signing and signed contract filing into our database.

Additionally, you will assist in performing other administrative and documentation tasks as requested by supervisors.



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