Corporate IT Director
5 days ago
We are looking for an experienced IT professional to fill the role of Senior IT Executive within our Corporate IT team.
The successful candidate will be responsible for managing and maintaining our IT infrastructure.
Key Responsibilities:
- IT Asset Management and Tracking
- End-user Computing Device Support
- Incoming Service Ticket Resolution
Key Tasks
50-60% of Time: IT Asset Management
- Masterful management and tracking of assets using industry-leading systems
- Detailed monthly audits of in-store devices
- Precise records of asset movements
- Coordination of IT equipment setup and recovery
40-50% of Time: Ticket Management
- Resolution of incoming IT support tickets via Jira
- Level 3 technical support for end-user devices
- Enhanced response times and quality of IT support services
Compliance and Audit
Regular IT audits ensuring adherence to company standards and regulatory requirements
- On-site and off-site audits
- Effective onboarding and offboarding processes
Requirements
Excellent organizational and project management skills
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and priorities
- Proficiency in ITIL and IT service management platforms
Bachelor's degree in Information Technology or Computer Science
- Minimum 5 years of experience in IT operations
- Proficiency in IT service management software and ITIL best practices
- Demonstrated experience in IT asset management
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