Enterprise Systems Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

About the Role

The OCBC Bank is seeking a highly skilled Wintel Infrastructure Specialist to join their Infrastructure as a Service team in Cyberjaya. As part of this role, you will be responsible for managing the Windows Server Platform, ensuring it operates smoothly and efficiently.

Main Responsibilities:

  • Oversee the management and upkeep of the Windows Server Platform and VMware hypervisor platform.
  • Work closely with application SREs to ensure system services are healthy.
  • Be the subject matter expert for the application team on addressing requests on the Windows Platform.
  • Setup new servers (both physical and virtual) and configure Windows Failover clusters.
  • Ensure security reviews and endorsements are completed.
  • Collaborate with vendors during hardware maintenance at the Data Centre.
  • Document and automate tasks as we work on different task iterations.
  • Provide consultation on expertise to other IT/Application, network, application, and middleware teams across the bank.

Essential Skills:

  • Bachelor's degree or equivalent experience in Information Technology, Computer Science, or Business Management.
  • Relevant experience of over 6 years in Windows Server Management.
  • Hands-on experience with Microsoft Windows Server, IIS, Wintel high availability solutions (Clustering), and cloud-based platforms.
  • Ability to install, troubleshoot, harden, and secure Windows systems.
  • Knowledge in server upgrades and cutover from one operating system to another.
  • Experience with different ITSM tools and Incident Management processes.

Desirable Skills:

  • Experience in Financial Services industry would be advantageous.
  • Relevant certifications in Windows, VMware, Citrix/Public Cloud would be beneficial.

Person Specification:

  • Excellent communication and teamwork skills.
  • Proactive incident management and situational analysis abilities.
  • Ability to work independently and maintain focus.
  • Extensive experience collaborating with vendors, professional services, and providers.


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